Pura experience thoda frustrating raha
Main WFHI ka software use kar raha tha aur support lene ki koshish ki, lekin mujhe zyada help nahi mili. Sabse pehle, mujhe software ke dialer aur calling tools ko samajhne mein problem hui. Jab maine support team ko phone kiya, toh unki response slow thi. Phone pe baat karte karte mujhe apne questions khud solve karne pade kyonki unhe mere doubts ka exact answer dete der laga. Automatic updates ke baare mein bhi koi clear communication nahi thi, toh update ke baad kuch features properly kaam nahi kar rahe the. Sign-up aur payment process bhi theek tha, par thodi confusing invoices thi jo mujhe khud decode karni padin. Training material kuch basic tha, par clear guidance nahi mili. Overall mujhe laga maine zyada khud se kaam karke hi software ki samajh banani padi. Agar support thoda proactive hota, toh baat alag hoti. Is tareh ka pura experience kaafi frustrating raha aur samay barbaad karne jaisa laaga. Main sochta hoon ki agar support aur onboarding better hote, toh experience enhance hota.