Support lene me bahut zyada time lag gaya, dubara nahi karungi
Mujhe lag raha hai ki main jab support ke liye call kiya tab expected se bahut zyada time lag gaya. Phone uthane me der hui, jo mujhe bahut hi frustrated karne wala tha kyunki main jaldi se software ke problem ko solve karna chahti thi. Dialer aur database ko integrate karne me mujhe madad chahiye thi, par response slow tha, aur jab baat hui tab bhi lagta tha ki samajh nahin paa rahe support wale meri problem. Mujhe lagta hai ki agar agli baar bhi mujhe help ki zarurat padi toh main nahi chahungi ki woh process repeat ho kyunki waqt bahut important hai. Invoicing aur payment process bhi thoda confusing laga, sign-up me clarity kam thi. Mujhe lagta hai ki agar aap log support arrangement ko thoda tezi se aur effective banayenge toh behtar hoga. Abhi ke liye, main definitely kahe sakti hoon ki main dubara yeh service nahi lene wali hoon, kyunki mera time waste hua aur itna frustration maine expect nahi kiya tha.