Frustratingly slower and clumsier than what I used before
Compared to the other remote workflow software products I've used, this one felt like a step backward in terms of speed and intuitiveness. The sign-up and payment process was not as streamlined as I'd hoped, taking longer and requiring me to double-check invoices more than once. Onboarding was tougher than expected as the training steps seemed jumbled and not well aligned with using the calling tools effectively. I also ran into some issues with the dialer quality during calls, which disrupted workflow and wasted time. I understand that every software has its quirks but for me the overall flow was clumsier and slower than what I was used to. Even automatic updates caused some interruptions unexpectedly. In summary, the experience felt unnecessarily frustrating and below what I'd expect for this kind of service, leaving me hesitant to commit long term.