Process took zyada time, expected faster response
Maine socha tha ke sign-up aur onboarding process zyada tezi se complete ho jayega, par mujhe laga ki yeh kaafi slow tha. Sales team se baat karne mein jyada time lag gaya, aur product ke features jo mujhe pehle bataye the, wo poore tarah se match nahi kar paaye mere expectations ke saath. Dialer aur database features ko lekar bhi thodi clarity nahi thi initially, jiski wajah se mera setup process aur bhi lamba ho gaya. Jo training di gayi thi, wo thik thi lekin mujhe lagta hai ki sales aur pre-purchase information mein transparency aur better communication honi chahiye thi, taaki customers ko pehle se pata chal jaye ki kis cheez ke liye tayar hona hai.