Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,561 published WFHI Reviews.

2,91,450 of 3,88,561 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,836 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Too confusing and frustrating experience overall

    I expected the whole pre-purchase and sales process to be straightforward and user-friendly, but honestly, it was the complete opposite. When I tried to find out details on the training modules and software features, everything was unclear and scattered across different pages, which made it very hard to understand what exactly I was signing up for. I compared this with other products and honestly, they had much clearer presentations. Even the invoicing and billing details felt complicated and not well explained upfront. I felt like I was running around searching for answers without any straightforward guidance. It was very frustrating because I had expected something simple and clear from the start, but instead it felt like I wasted a lot of time trying to piece everything together. Definitely not the smooth experience I had hoped for.

    Meenakshi JhaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Definitely mujhe fir se help leni hogi

    Mujhe lagta hai ki jab sales aur pre-purchase process mein main interact kar raha tha, toh clarity nahi mil paayi meri expectations ke hisaab se. Mujhe jyada detailed explanation chahiye tha taki main samajh sakun ki software kaise kaam karta hai aur onboarding ka process kya hoga. Jo training provide ki gayi woh thodi limited thi, jisme mujhe pura confident feel nahi hua. Support team se bhi emails aur calls par response expected se slow mila, jisne mujhe thoda frustrated kiya. Thoda lagta hai ki mujhe har baar jab bhi naya update ayega ya naye workflow ko samajhna padega, tab mujhe phir se unse madad leni hogi. Billing aur payment options theek hain, bas thoda aur transparency chahiye thi upfront. Overall, mujhe lagta hai agar main agle baar bhi ye software use karta hoon toh help lene ke liye ready rahunga, kyunki sab kuch itna straightforward nahi tha jitna maine socha tha. Ye thoda time aur patience mangta hai, jo main consider karta hoon future ke liye.

    Nagesh KelkarMizoram, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Good pace after some delays, but a bit drawn out

    Reflecting on my experience with the sales and pre-purchase process, it started off a bit slower than I anticipated. I had to wait longer than I expected before the software access was fully enabled and the training materials were available. The invoicing procedure was straightforward but took a little longer than ideal to finalize. On the plus side, once I got going, the platform itself was quite intuitive and the support during initial days was helpful and courteous. The dialer and database features worked well, helping me maintain remote workflows effectively. However, the initial waiting period felt a bit drawn out and did reduce some of the enthusiasm I had at the start. Over time, I became comfortable with the tools, and the training content was valuable despite the delay. I think the process could be streamlined better to reduce the downtime between sign-up and active use. Overall, it was a mix of good and not so good, but in the end, the experience was mostly positive once fully underway.

    Neeta ThampiWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Pre-purchase help felt like a solid effort

    Looking back at the sales and pre-purchase interactions I had, I’d say it was quite an effort on both sides to get my questions answered thoroughly. The team was patient, and they explained things around the calling tools and database features with good clarity, which took a bit of time but was worth it. It wasn’t a quick decision for me because I wanted to understand how the software's onboarding and ongoing automatic updates would impact my work. Though I managed most of the sign-up on my own, the payment and invoicing discussions needed some assistance, which was handled smoothly. In hindsight, reaching out again in the future for similar support won’t be a problem because the effort now proved it’s a useful service. Overall, I’m cautious but pleased with how it went.

    Harsha DhawanWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Thoda Zyada Mehnat Laga Process Mein

    Mujhe lagta hai ki sales aur pre-purchase steps ke order mein kuch ajeeb pauses the, jinki wajah se pura process zyada mehnat wala lagne laga. Sign-up mein koi problem nahi thi, lekin fir training ke beech mein thoda confusion ho gaya ki kis step ke baad kya karna hai. Kabhi kabhi lagta tha ki software ke features justify nahi kar rahe hain jo order mein diye gaye hain. Thoda jaldi finalize ho sakta tha sab kuch to make it less tiring. Support team ne help toh ki, par jo process ko sensibly banata hai, woh thoda missing raha. Mujhe yeh lagta hai ki naye logon ke liye thoda complicated aur confusing hoga initial try karna. Phir bhi agar aap ready hain mehnat karne ko, tab yeh system use kar sakte hain.

    Kunal AcharyaSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Bas response hi nahi tha

    Main soch rahi thi ki sales aur pre-purchase process mein log jyada responsive honge, lekin mera experience aisa nahi tha. Jab maine sign-up kiya tha, toh shuruaat mein questions the mere paas software aur training ke baare mein, aur main chahti thi ki jaldi jawab mile, taaki main aage badh sakun. Lekin vaakayi response time bahut slow tha. Emails aur calls ka jawab der se milta tha aur kabhi kabhi lagta tha ki mera case dhyaan se nahi liya ja raha hai. Kisi point par to mujhe lagne laga ki main apna personal follow up khud kar rahi hoon, jabki main chahti thi ki system se pro-active response mile. Billing aur payment ke bare mein puchne par bhi itna detail nahi mila jitna chahiye tha. Onboarding aur training ki clarity ki baat karun toh thoda confusing tha, par yeh ek taraf theek tha kyunki kam se kam kuch basic guidance toh thi. Dialer aur database feature ke bare mein koi advance information timely nahi hui thi. Overall, sales and pre-purchase support itna efficient nahi tha jitna ki main expect karti thi. Isliye main yeh kahungi ki haan, response tha, but uskaafi kam aur deri se tha, jo mujhe lagta hai kisi friend ko bataungi - "Bhai, response toh mila, lekin usme der aur partial tha".

    Vaishali VaidyaUttarakhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Terminology and labels led to clear understanding

    The wording and labels used throughout the software and training matched my expectations clearly. Starting from sign-up to invoicing, every term was straightforward and unambiguous, which helped me avoid confusion. The onboarding flow used consistent language that aligned well with industry terms I am familiar with. This clarity extended into the calling tools and dialer as well, where labels on buttons and options were descriptive and made the process intuitive. Even the database feature followed this approach, letting me understand its functions easily. Overall, this led to a smooth experience because I was rarely second-guessing what anything meant or how to proceed during setup and daily use.

    Komal BorkarTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Prompt and good, though with a bit of wait

    From the moment I reached out to inquire about the WFHI software and training, the responsiveness of the team was impressive. They patiently answered my queries with clear explanations about the features and onboarding process. Communication was polite and timely, which made the initial decision to sign up smoother than expected. However, there was a slight reservation: the billing details were not immediately clear during my first interaction, which caused a bit of confusion before we settled everything. Still, the invoicing and payment process was otherwise straightforward, and the automatic updates promised sounded reassuring. The telephonic support also felt ready to assist whenever I had questions during early use, contributing positively to my experience. Overall, the whole interaction felt efficient and professional, leaving me confident that the software would meet my needs even if a few details could be improved.

    Kashish GaikwadLadakh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    the setup was quick and easy

    i was pleasantly surprised by how much of the setup was straightforward. there was a small learning curve, but once i got past that, everything flowed smoothly. the ongoing support is what makes it truly worth it, knowing i've got help whenever i need it.

    Meera BanerjeeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    pre-purchase experience was okay

    So I was checking out the software and the training they offer before deciding whether to sign up or not and I guess overall the explanations were fair but not super clear all the time. It felt like some things were explained well enough like how the payment and invoicing works which was nice and straightforward but when it came to the features like the calling tools or the database, I found myself wanting a bit more info before committing. Not a huge deal but it did make me double-check a few things and take my time with the signup because I wanted to be sure about what I was getting. The flow of information was sometimes choppy and the telephonic support details were not super obvious upfront. So, that gave me some hesitations. Still it wasn’t frustrating, more like just slightly underwhelming. In the end, I felt okay about going with it but I think the company could make things a bit more transparent and easy to grasp right from the start. It’s an okay experience overall, just could be better.

    Saumya GoswamiTripura, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy