pre-purchase experience was okay
So I was checking out the software and the training they offer before deciding whether to sign up or not and I guess overall the explanations were fair but not super clear all the time. It felt like some things were explained well enough like how the payment and invoicing works which was nice and straightforward but when it came to the features like the calling tools or the database, I found myself wanting a bit more info before committing. Not a huge deal but it did make me double-check a few things and take my time with the signup because I wanted to be sure about what I was getting. The flow of information was sometimes choppy and the telephonic support details were not super obvious upfront. So, that gave me some hesitations. Still it wasn’t frustrating, more like just slightly underwhelming. In the end, I felt okay about going with it but I think the company could make things a bit more transparent and easy to grasp right from the start. It’s an okay experience overall, just could be better.