Good pace after some delays, but a bit drawn out
Reflecting on my experience with the sales and pre-purchase process, it started off a bit slower than I anticipated. I had to wait longer than I expected before the software access was fully enabled and the training materials were available. The invoicing procedure was straightforward but took a little longer than ideal to finalize. On the plus side, once I got going, the platform itself was quite intuitive and the support during initial days was helpful and courteous. The dialer and database features worked well, helping me maintain remote workflows effectively. However, the initial waiting period felt a bit drawn out and did reduce some of the enthusiasm I had at the start. Over time, I became comfortable with the tools, and the training content was valuable despite the delay. I think the process could be streamlined better to reduce the downtime between sign-up and active use. Overall, it was a mix of good and not so good, but in the end, the experience was mostly positive once fully underway.