Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,577 published WFHI Reviews.

2,91,463 of 3,88,577 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,142 matching

Back to the start of the list
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Total confusion - felt like a lost newbie

    Hey yaar, honestly from the start it felt like the whole training and onboarding was just too much and confusing. I mean, I was trying to find the info I needed but every time I clicked somewhere, I got more lost instead of clearer. They had tutorials, but they were either too generic or skipped the specifics I wanted. The way they showed the calling tools and database was kinda scattered, not in one place. Even after some sessions, I wasn't sure if I had set up my dialer correctly or if my database records were actually linked properly. It felt like a puzzle missing key pieces, honestly. And the automatic updates kept changing some layouts, which threw me off more than helped. I wanted to check with support, but the wait was annoying so I gave up halfway. So yeah, the whole thing felt overwhelming and not well organized, basically a total mess from my side.

    Jagdish WaliaGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Surprised by how much of the setup had to be redone later

    I had assumed most of the setup process for the training and onboarding would be a one-time effort, but it turned out that a large portion had to be revisited periodically. Initially, there was a clear path laid out with step-by-step instructions, which made the beginning straightforward enough. However, as I progressed, I noticed that the workflows needed ongoing adjustments to align with updates in the software and evolving remote work requirements. This meant that some of the effort I put into early setup wasn't as permanent as expected, and I had to allocate time repeatedly to fine-tune the settings and integration. On the positive side, the initial training modules were sufficient to get me started without confusion. Still, the surprise was in how dynamic the process remained beyond the starting phase. It wasn't clear in advance that constant involvement was necessary, and that made scheduling difficult because I had to keep lining up time for the recurring updates and new training content. Overall, the one-off steps were fine, but the level of ongoing maintenance surprised me enough that I wouldn't call the onboarding quick or set-it-and-forget-it.

    Abhijit MukherjeeTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Final outcome thoda disappointing raha

    Aapka training aur onboarding sequence pehle jo maine use kiya tha usse kaafi alag tha, par unfortunately mujhe zyada madad nahi mili. Training content circular lagta tha, wahi cheezein baar-baar repeat hoti hain, jo productive nahi hai. Main expect karti thi ki training zyada focused hogi aur stepwise challenges achhi tarah se solve hongi, par yeh system bas basic cheezein samjhata hai. Database aur dialer ka setup karne mein mujhe kaafi struggle karni padi aur aapke tutorials mujhe confusion mein daalte rahe. Haan, main yeh zaroor maanti hoon ki sign-up process smooth tha, lekin onboarding ki kami se mujhe kaafi waqt waste karna pada. Aapko apne approach ko thoda zyada realistic aur practical banana chahiye, taki naye log bina frustrate hue software samajh saken. Overall, training aur onboarding ke wajah se mujhe utna fayda nahi mila jitna main soch rahi thi. Is wajah se mera experience thoda negativity se bharpoor raha.

    Payal VasudevanSikkim, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    agar dobara karna ho toh karungi

    Training aur onboarding ke initial steps mein main thoda samay laga rahi thi. Software ki basic functionalities samajhne mein kuch waqt guzar gaya, especially jab dialer aur calling tools ke features explore kar rahi thi. Database setup thoda straightforward tha, lekin complete familiar hone mein time laga. Par jo training modules provided the, woh clear the aur step-by-step tha. Onboarding mein thoda waqt lena bada zaroori hai takki aage chalke effortless use ho sake. Mujhe lagta hai ki agar dubara mauka mile toh main ye process repeat karungi, kyunki thorough training ke baad sab smooth chalne lagta hai. Bas shayad thoda quick start ka option hota toh aur acha hota.

    Zoya GroverSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Decent training but support was just okay

    Hey, so I tried out the onboarding and training with WFHI, and I've got mixed feelings about how the support team responded. Like, the training materials themselves were okay, enough to get me started using the calling tools and database, but not super detailed. When I reached out to support by phone, sometimes they'd answer quickly and help me sort my questions, but other times I'd have to wait or call back. It wasn't terrible though, and they usually solved what I needed eventually. I guess they were responsive enough to keep me going, but not exactly prompt every time. The onboarding flow helped with setting up the software, but there were moments when I felt I was figuring out stuff by myself even after reaching out for guidance. So, honestly, I’d say the support was just okay — not great, not bad either. That's my verdict plain and simple.

    Raghav SuriOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    was surprised at how much quicker onboarding could be

    I honestly thought getting started with the training and onboarding would take much longer, but it was surprisingly efficient. The sessions were clear and well-structured, allowing me to grasp the core workflows fairly quickly. The training materials felt supportive rather than overwhelming, focusing more on practical application than abstract concepts. However, I did notice that some of the more advanced features, like the calling dialer and certain database functions, needed a bit more hands-on time beyond what the initial training provided. That led me to spend extra time experimenting on my own to fully integrate them into how I work remotely. The sign-up and payment process were simple and didn’t slow me down. Telephonic support was warm and accessible, which helped smooth out a couple of minor issues during my early days. All in all, I felt the training was solid and got me up and running reasonably quickly, though a little more detailed guidance at times would have made the start even better.

    Payal KanadeMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Understanding Training Took Effort, But Some Parts Worked

    I tried going through the training and onboarding to get a feel for how to use the calling tools and database. At first, the labels and wording didn’t make much sense, and it felt like I was guessing what things meant. The training videos were not always clear, and sometimes I had to restart them just to understand the flow. But, on the positive side, the telephonic support was reachable and helped clarify some of the confusing bits. I did find the automatic updates a plus since they improved the dialer stability without interrupting my usage. Invoicing and sign-up were straightforward, which saved some time early on. Still, overall, the training required more effort than I expected to get comfortable with the software. Maybe if the labels were more intuitive, or if the onboarding materials matched the interface better, it would have been easier. Right now, I feel it’s a mixed experience because the software can be helpful, but only after pushing through the confusing training part.

    Smita NairJharkhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Onboarding felt nothing like I expected

    Before signing up, I thought the training and onboarding process would be straightforward and tailored to help me get started effectively. However, the actual experience felt quite overwhelming and not well-organized. The training materials did not match the level or format I had anticipated, which made it difficult to understand the workflow. Furthermore, some steps seemed redundant or unclear, leaving me uncertain about how to fully utilize the software. The support offered via telephonic options was limited and did not bridge these gaps adequately. Overall, the onboarding process left me feeling frustrated rather than empowered to use the product confidently. I expected a more guided, user-friendly approach but ended up having to figure out many aspects on my own, which was disappointing given my initial expectations.

    Shivani AhujaChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mein kaafi mehnat lagi, par time fit hua

    Maine onboarding ke dauran jo training sessions mile, wo kam hours ke hisaab se suitable nahi the. Jab efforts ka comparison kiya to lagta hai ki thodi jyada mehnat deni padti thi, khaaskar jab deadlines aur actual kaam ke timings match karne ki baat aayi. Training materials ache the, par thoda zyada flexible schedule hona chahiye tha. Main samajhti thi ki sessions thoda chhote ya modular honge, taki main apne kaam ke anusaar arrange kar saku. Thoda jargon bhi tha jise samajhne mein waqt laga. Onboarding ka flow smooth tha lekin uss hissa mein jaha humko calls setup karna tha, tab confusion hua ki kaunsa step kab karna hai. Dialer ke features ache hain lekin unka demonstration mere liye thoda faydemand hota agar easy aur step-by-step explain kiya hota. Training ke ant mein, mujhe laga ki main ki thodi zyada preparation ke sath kaam mein fit baithungi, par is baar timingItne flexible nahi the jo main expect kar rahi thi.

    Surbhi NadkarniKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Maine socha tha zyda wait hoga, par training chalti rahi without much pause

    Jab maine training enroll kiya tha, toh mera expectation tha ki ho sakta hai thoda zyada samay lage ya baar-baar repeat karna pade kuch concepts ko because main pehli baar remotely kaam karne ki koshish kar raha tha. Lekin actual mein jab training start hui, toh mujhe laga ki ek ya do jagah chhoti si repetition thi, par wo bhi kisi annoying tareeke se nahi. Poora onboarding process smooth tha, bina kisi lambi waiting ke. Dialer tools ko samajhne mein initial thoda time toh laga, par woh bhi training ke ek particular session mein asaan ho gaya. Database features bhi effectively training ke duran cover kiye gaye, jisse ki main apna workflow efficiently set kar paya. Automatic updates ne mere software ko hamesha updated rakha, jo ki ek achha touch tha. Sign up aur payment process bhi quick raha, mujhe invoice bhi easily mil gaya. Overall, maine socha tha ki kaafi rukawat ya bhi waiting hogi, lekin aapka system surprisingly effective tha, jis se mujhe kaafi jaldi move karne ka mauka mila bina zyada rukne ke.

    Sudhir MathurGoa, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy