Total confusion - felt like a lost newbie
Hey yaar, honestly from the start it felt like the whole training and onboarding was just too much and confusing. I mean, I was trying to find the info I needed but every time I clicked somewhere, I got more lost instead of clearer. They had tutorials, but they were either too generic or skipped the specifics I wanted. The way they showed the calling tools and database was kinda scattered, not in one place. Even after some sessions, I wasn't sure if I had set up my dialer correctly or if my database records were actually linked properly. It felt like a puzzle missing key pieces, honestly. And the automatic updates kept changing some layouts, which threw me off more than helped. I wanted to check with support, but the wait was annoying so I gave up halfway. So yeah, the whole thing felt overwhelming and not well organized, basically a total mess from my side.