Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,87,270 published WFHI Reviews.

2,90,510 of 3,87,270 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,857 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    bilkul dobara karungi onboarding training, confidence badh gaya hai

    Training ke dauran maine pehle thoda tension feel kiya tha ki kya main sab samajh paungi ya nahi par training sessions ke end tak mujhe bilkul clear idea mil gaya tha. Onboarding flow aise design kiya gaya tha jisse main har step par guided feel kar rahi thi, data management aur calling tools samajhna easy tha. Mujhe technical updates bhi ache se samajh aaye jo automatically software mein dikha diye the. Mujhe lagta hai ki jo initial phase mujhe thoda overwhelming laga tha, woh training ne kam kar diya. Support team se help lena bhi comfortable tha jab kabhi koi doubt hua. Sab mila ke confidence itna bada ki main sach mein dobara ye training karungi agar zaroorat padi toh. Overall experience kaafi positive raha aur ab mujhe pura bharosa hai ki main remote workflows ko efficiently manage kar paungi is platform ke through.

    Shobha VargheseMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Onboarding was a bit more hassle than expected

    I went through the WFHI training and onboarding with the hope that it would be a one-time setup, after which I could smoothly run my remote workflows. However, it felt like several parts of the setup needed repeated attention and adjustments even after the initial training sessions. While the first few steps were okay and the training material was comprehensive enough, I had to revisit the onboarding steps quite often to make sure the calling tools and database features were configured correctly. It seemed that some updates were automatic but others required manual tweaking, which I hadn’t anticipated. I wouldn’t say the process was terrible, but definitely more frustrating than I expected when simply trying to get started efficiently. I told a friend it was like setting up something that keeps needing little fixes at random times instead of being a smooth one-off deal. So while parts of the training were fine, the ongoing effort to get everything working added more complexity than I had bargained for.

    Indrajit ChadhaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Setup toh sahi tha, par ongoing process thoda slow tha

    Onboarding ke time pe mujhe sab kuch thoda justified laga, especially database setup aur dialer ko configure karna. Yeh sab one-off process tha jo first time mein complete karna tha. Lekin training sessions ke baad jab main regular use kar rahi thi, toh meri expectation thi ki software zyada smoothly chalega, par kabhi kabhi updates se features thoda slow ho jate the. Overall, mujhe laga ki initial setup clear tha aur support bhi thik-thak tha, bas continuous usage thoda inconsistent hota tha. Isliye main kehti hoon ki setup achha tha par ongoing experience average tha, jo mere liye thoda disappointing raha.

    Roshni MehtaMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    jo training mila kya woh har kisi ko suit karega ye nahi kahunga

    Pehle maine kuch alag software aur training modules use kiye they, toh comparison kaafi straightforward hai mere liye. Yahan onboarding thodi complex lagi shuru me kyunki har step me thodi zyada information thi jise samajhna tha – ye detailed explanation kisi ke liye helpful hoga par agar koi quick start chah raha hai to wo thoda bore ho sakta hai. Training ki clarity achhi thi aur dialer use karne me bhi practical feel aaya, par mujhe database integration me thoda time laga samajhne me. On the other hand, invoice aur payment process kaafi clear tha, jo maine pehle experience nahi kiya tha. Training ka ye side toh acha hai jo sab kuch stepwise dikhata hai, lekin agar koi already similar tool use kar raha hai to uske liye ye thoda repetitive ho sakta hai. Overall mujhe lagta hai ki jo log detailed samajhna chahte hain unke liye ye training theek rahegi, par shortcuts wale users ke liye thoda slow progress hogi.

    Tarun ChauhanWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Expected smooth start, got repeats and pauses instead

    When I first began the training and onboarding process, I had hoped it would be straightforward and efficient, unlike other software platforms where onboarding is quicker. Instead, I found myself going over the same parts multiple times without gaining much clarity. The repetitions felt unnecessary and often delayed progress. While I did appreciate that the basic features were introduced, I was expecting a more streamlined process without the long waits. Comparing this to my previous experiences with other remote workflow systems, this onboarding seemed less polished. Some sessions felt stretched beyond what was needed, leading to downtime where I was mostly waiting for responses or next steps. That said, the training materials did cover the essentials, which is the only positive I can point out. However, the pacing and the fragmentation of the sessions made it frustrating at times to stay focused and engaged. They might have improved the flow to avoid having trainees sit waiting while reps handled technical issues in the background. Overall, my experience was less productive than expected; I hoped for a smoother introduction that didn’t feel so repetitive or slow.

    Aswathy AggarwalPunjab, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    the wording confused me until the dashboard clicked

    At first, the onboarding and training had me a little confused because some of the labels on the software didn’t quite match what I expected. For instance, the database feature was called something else in the tutorial, and I wasn’t sure if it was the same function. As I navigated through the modules sequentially, I slowly began to see how the different sections connected. The turning point was when I realized that the calling tools integrate directly with the contact list, which made the workflow clearer. However, some of the jargon in the training videos could be simplified or adjusted to feel more natural. Once I got this, I started using the dialer more confidently and understood the logic behind the automatic updates. It was a bit of a struggle at first, but definitely manageable.

    Sheetal Bhavana BandopadhyayChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training ka acha aur thoda confusing dono side hai

    Training aur onboarding process kaafi detailed tha, jisme mujhe step-by-step guide ki wajah se kaafi help mili. Main database aur dialer setup kar raha tha, jisme training videos aur documents se acha idea mila ki kaise remote workflows ko efficiently chalana hai. Lekin kuch cheezein unclear thi, jaise ki kuch specific features ka use kaise karna, woh documentation mein thoda scattered lagti thi. Onboarding ke dauraan user interface pe kuch functions thodi complex lage, jahan mujhe khud explore karne ki zarurat padi. Dialer setup pe training mein thoda aur clarity di hoti toh aur acha hota. Software to generally smooth chala aur updates regularly aate rahe, par thoda pehle se bataya jaye about changes toh better hota. Mujhe lagta hai, overall training useful thi lekin better navigation of training material ke bina kabhi kabhi time lagta dhundhne mein. Iss wajah se 4 star hi dena chahunga, kyunki yeh thoda improve ho sakta hai.

    Ankit RathiWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Mostly on my own but one part did stand out

    While starting with the training and onboarding, I found that a large part of it was left for me to understand independently since detailed guidance wasn’t always there. It required patience and a good deal of self-exploration, which slowed down my setup process quite a bit. However, the one part I appreciated was the invoicing and payment section — it was clear, well-organized, and made processing payments smoother than I expected. That was the only area where the instructions felt complete and user-friendly. Otherwise, I often stumbled trying to figure out the calling tools and how the database would sync with my existing workflow. Telephonic support was available but not very proactive. I can’t say I would rely on the training alone without needing outside help next time, because much of it felt either inconsistent or way too brief for my expectations.

    Shreya PrabhuHaryana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    the training process was pretty smooth, even though it took some time to digest everything. i felt t

    the training process was pretty smooth, even though it took some time to digest everything. i felt the support was there whenever i had questions, which really helped me get the hang of the software.

    Neelam JoshiChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training ka jo level expect kiya tha, wo nahi mila

    Mujhe laga tha ki training aur onboarding process mein jab bhi koi problem aayegi, toh company ka support team usse effectively handle karega, par aisa nahi hua. Jab main software setup kar raha tha, kuch cheezein galat bhi hui, jaise dialer ka proper kaam na karna aur database syncing issue. Maine support ko call kiya tha toh response itna slow mila ki mera workflow totally ruk gaya tha. Jo training sessions diye gaye they, wo itne basic the ki wo problems cover bhi nahi karte the jo maine face ki, aur onboard karwane mein clarity bhi nahi thi. Mujhe laga tha ki agar kuch galat hota hai toh wo steps easily samjha diye jayenge, taaki main jaldi nikal sakoon problem se. Lekin training ka jo maqsad hai wo pura nahi hua, clarity nahi mili aur onboarding kaafi stressfull experience tha mere liye. Isliye main ye nahi kahunga ki is process ne meri jitni help karni chahiye thi, kiya. Overall, mera experience disappointing raha solution-wise aur guidance-wise dono mein.

    Ashok RathiTamil Nadu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy