Mostly on my own but one part did stand out
While starting with the training and onboarding, I found that a large part of it was left for me to understand independently since detailed guidance wasn’t always there. It required patience and a good deal of self-exploration, which slowed down my setup process quite a bit. However, the one part I appreciated was the invoicing and payment section — it was clear, well-organized, and made processing payments smoother than I expected. That was the only area where the instructions felt complete and user-friendly. Otherwise, I often stumbled trying to figure out the calling tools and how the database would sync with my existing workflow. Telephonic support was available but not very proactive. I can’t say I would rely on the training alone without needing outside help next time, because much of it felt either inconsistent or way too brief for my expectations.