Expected smooth start, got repeats and pauses instead
When I first began the training and onboarding process, I had hoped it would be straightforward and efficient, unlike other software platforms where onboarding is quicker. Instead, I found myself going over the same parts multiple times without gaining much clarity. The repetitions felt unnecessary and often delayed progress. While I did appreciate that the basic features were introduced, I was expecting a more streamlined process without the long waits. Comparing this to my previous experiences with other remote workflow systems, this onboarding seemed less polished. Some sessions felt stretched beyond what was needed, leading to downtime where I was mostly waiting for responses or next steps. That said, the training materials did cover the essentials, which is the only positive I can point out. However, the pacing and the fragmentation of the sessions made it frustrating at times to stay focused and engaged. They might have improved the flow to avoid having trainees sit waiting while reps handled technical issues in the background. Overall, my experience was less productive than expected; I hoped for a smoother introduction that didn’t feel so repetitive or slow.