Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,87,098 published WFHI Reviews.

2,90,387 of 3,87,098 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,823 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Good training but some glitches during onboarding

    My experience with the training and onboarding process was generally positive, though not without some issues that I feel are worth mentioning. The training modules were well-structured and covered most key aspects of the software usage effectively, giving me a solid foundation to start with. However, when I encountered technical difficulties during the onboarding phase, such as the dialer not functioning smoothly, the support and guidance provided was slightly delayed, which hindered my progress initially. I appreciated the availability of troubleshooting resources, though I would have preferred quicker assistance for more complex issues. The onboarding flow was logical, but there were moments where I had to figure out certain steps on my own, as the documentation was not always comprehensive. Despite these setbacks, I felt the overall experience was encouraging. The automatic updates kept the software reasonably current without requiring additional intervention from me, which I found convenient. Invoicing and payment steps were transparent and executed without any surprises, which added to my confidence. I hope future training updates will address the gaps in immediate problem resolution during onboarding to make the process smoother for users facing similar challenges. Taking into account both the positives and the areas for improvement, I would rate my experience as quite favorable.

    Chaitanya BediGujarat, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    When I first signed up, I was concerned about how long it might take me to actually use the software

    When I first signed up, I was concerned about how long it might take me to actually use the software effectively. The onboarding process surprised me with its clear steps and logically arranged training. Within a couple of days, I was already familiar enough with the main features, including the calling tools and database handling, to set up my first projects. The initial training sessions covered everything well, and I appreciated the mix of live support and self-paced modules. Each step felt purposeful rather than overwhelming, which was a relief because sometimes new systems drag you through unnecessary details before you can get going. The automatic updates rolled out without disrupting my workflow, which showed the software’s maturity. Overall, the onboarding was efficient and laid a good foundation for me to build on. I also found the invoicing and payment parts straightforward, with no surprises or delays. Considering the usual complexity of workflow software, WFHI made it surprisingly easy for me to start in a realistic timeframe. Calling features, database, and support all contributed to a smooth ramp-up. This was definitely one of the faster startups I’ve experienced for a remote workflow tool, and now I feel ready to explore more advanced functions.

    Prakash DaveNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    This training is not for those who want quick confidence

    I did not feel confident by the end of the onboarding training. The sessions seemed rushed and even after multiple attempts, I was left unsure about how to use the database feature effectively. It felt like the training did not fully cover troubleshooting scenarios or explain the calling tools in enough detail. For someone who expects clear, step-by-step guidance to get started fast, this program would not suit well. The support was reachable, but I needed more practical examples or ongoing help which was not provided. Overall, I found the training lacking, and I cannot recommend it to anyone who wants a confident start quickly. It might work for those with a lot of patience or prior experience, but that was not my situation.

    Vishakha KadamTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Onboarding process kaafi lamba aur tedious tha

    Maine training start ki thi aur main ye soch rahi thi ki jaldi se jaldi main apne remote workflow ko setup kar lungi. Par WFHI ke onboarding mein kaafi time lag gaya, especially jab main basic access aur software configuration kar rahi thi. Training material kaafi straightforward tha, lekin practical implementation mein thoda confused feel hua. Database feature thoda complex tha samajhne ke liye mere beginner level ke liye. Calling tools use karna start kar diya tha par mujhe lagta tha ki support team se zyada help leni padti because automatic updates kabhi kabhi workflow ko affect karte the. Payment aur invoice process to simple tha par jab main kaam ke liye ready hone ki koshish kar rahi thi toh delays ho rahe the software ke response mein. Overall, jo training aur onboarding ka experience tha, wo mere expectations se kam tha. Mujhe laga ki jaldi se start kar paungi par outcome thoda frustrating raha kyunki jyada samay aur effort lagaya mujhe.

    Sunita JoglekarLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training and onboarding: the good and bad sides

    The initial training sessions seemed structured and informative, really helping me get started on the software. However, one time, when I tried to set up the dialer feature, the system glitched and I had to restart the whole process. The onboarding support was quick to respond to this issue and guided me through clearing it, which I appreciated. Apart from that incident, the rest of the training was somewhat smooth, though not exceptionally detailed. It felt like certain troubleshooting aspects could have been better explained beforehand. Overall, the experience was good enough to get me going, though I wished it handled unexpected hiccups more seamlessly throughout the process.

    Aparna Samir BiswasChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training ne time toh lagaya but help bhi chahiye hogi

    Training aur onboarding mein kaafi samay laga, aur yeh koi ek din ya do din mein ho kaam nahi tha. Jo setup main kar raha tha vo ekdum straightforward toh tha nahi, especially jab dialer aur database ke beech integration dekh raha tha. Training sessions mein basic cheezein samajh mein aayi, lekin jab real use ke liye aaya toh mujhe kaafi sari cheezein dubara seekhni padti hain ya support ki zarurat padti hai. Sign-up aur billing toh theek thaak raha, invoice system bhi chal gaya, par tricky features pe thoda extra waqt jata hai. Automatic updates system ko fresh rakhte hain, par kabhi kabhi naye tools ko samajh ke fir se adjust karna padta hai, jo time leta hai. Mujhe lagta hai agle baar bhi mujhe kisi na kisi tarah ki help chahiye hogi, training perfect nahi hai. Overall, waqt toh laga lekin software use karna sambhav hai agar sahi guidance madad mile toh.

    Advait SaxenaKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Jo setup hua wo thik tha par regular updates se thoda confusion hua

    Training mein mujhe yeh laga ki onboarding ka initial part simple tha, jaise ki basic software installation aur account setup. Lekin jab baat aayi ongoing training ki, toh thoda unclear feel hua ki rozana ke liye kya naya sikhna padega. Jo automatic updates aate rahe, unse kabhi kabhi software ka interface badal jaata tha, jisse mujhe aur meri team ko dubara se thoda adjust karna padta tha. Database feature kaafi helpful tha initially, par usko apni work strategy ke saath integrate karna mushkil raha. Overall, itna clear pata nahi tha ki kitna part once-off hai aur kitna continuous improvement ya learning demand karta hai. Training useful thi par thoda zyda formal aur segmented schedule hota toh better hota. Par fir bhi, maine apna kaam chalaya aur system ke naye functions samajhna start kiya tha, jisse main kahungi ki experience mixed tha.

    Anika MalhotraLadakh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Easy to find what I needed, but some parts were confusing

    I have been going through the training sections, and honestly, I found it pretty straightforward to locate most of the info I needed. The interface is clean, and the modules are well organized, which really helped me get a grip on setting up the dialer and database features quickly. However, I did stumble a bit over the part about automatic updates — I wasn’t exactly sure how they would affect my workflow, and that section could be clearer. It seems like the tutorials assume some prior experience, and since I’m fairly new to remote software, a little more hand-holding wouldn’t have hurt. Signing up was hassle-free though, and I appreciated the telephonic support when I called for clarifications. Taking everything into account, I’m quite happy with how training is shaping up for me. It’s user-friendly but could benefit from a bit more clarity in some specific areas.

    Nachiket GroverChandigarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    frustrated totally, because onboarding training failed hard

    I went in with some hope but honestly the training and onboarding was just disappointing. Nothing really worked as explained, and when things went wrong I was left wondering what to do next. The videos and materials seemed helpful at first but didn’t cover how to fix the problems I faced. During calls with support it felt like they didn’t really understand the issues, so I just dropped it. And invoicing was so confusing, it took longer than needed and payment confirmation came late. I tried following the step by step setup but the dialer wasn’t syncing properly with the database and kept disconnecting. I wasn’t able to get past the initial phases and felt stuck. It was a frustrating experience overall since I was expecting a smoother start. The updates didn’t really seem to help since they took time to appear and no alerts came for important fixes. So yeah, the whole training and onboarding left me really disappointed and I’m not sure if I’d try again anytime soon.

    Khushbu ChauhanLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training thodi disappointing lagi, par onboarding reasonable tha

    Maine pehle bhi kuch aur remote workflow software ka experience liya tha, toh WFHI ke training aur onboarding ka comparison karna zaroori tha. Training sessions kaafi samay tak chale, jo initially acha laga, par unka content mujhe utna focused nahi laga jitna maine expect kiya tha. Steps mein kai baar repeat instructions de rahe the, jis se mera interest thoda kam hua. Telephonic support training ke dauran available tha, lekin kabhi kabhi response thoda slow mila, jis se main frustrate ho gayi thi. Onboarding process thoda better tha, wo steps logically arranged the aur database aur dialer setup samajhne mein madad karte the. Updates automatic aate rehna software ke liye acha tha, par training mein uska mention kam mila, jo mujhe confusing laga. Payment aur invoice process simple tha, jisme koi bade interruptions nahi mile. Overall, mujhe lagta hai ki training ko thoda aur focused, crisp aur interactive banana chahiye, taki users jaldi se apne tools ko samajh sakein aur asaani se software ka use kar saken. Abhi ke liye main software use kar rahi hoon, par training ke baare mein meri expectation aur actual experience mein gap zaroor mehsoos hua.

    Pooja SrinivasanChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy