frustrated totally, because onboarding training failed hard
I went in with some hope but honestly the training and onboarding was just disappointing. Nothing really worked as explained, and when things went wrong I was left wondering what to do next. The videos and materials seemed helpful at first but didn’t cover how to fix the problems I faced. During calls with support it felt like they didn’t really understand the issues, so I just dropped it. And invoicing was so confusing, it took longer than needed and payment confirmation came late. I tried following the step by step setup but the dialer wasn’t syncing properly with the database and kept disconnecting. I wasn’t able to get past the initial phases and felt stuck. It was a frustrating experience overall since I was expecting a smoother start. The updates didn’t really seem to help since they took time to appear and no alerts came for important fixes. So yeah, the whole training and onboarding left me really disappointed and I’m not sure if I’d try again anytime soon.