4 out of 54 of 5Verified purchaseTraining and onboarding
Training and onboarding: the good and bad sides
The initial training sessions seemed structured and informative, really helping me get started on the software. However, one time, when I tried to set up the dialer feature, the system glitched and I had to restart the whole process. The onboarding support was quick to respond to this issue and guided me through clearing it, which I appreciated. Apart from that incident, the rest of the training was somewhat smooth, though not exceptionally detailed. It felt like certain troubleshooting aspects could have been better explained beforehand. Overall, the experience was good enough to get me going, though I wished it handled unexpected hiccups more seamlessly throughout the process.