Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,292 published WFHI Reviews.

2,91,253 of 3,88,292 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,080 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training was slow but overall okay

    The training and onboarding process felt pretty repetitive and slow. I spent a lot of time going over basics again, and sometimes I was just waiting while systems caught up. That was frustrating because I wanted to get started quickly. However, I will say the training materials themselves were clear and easy to understand. The way the system guided me through setting up the database was straightforward. Still, the repetitive parts made it less efficient than I expected. Waiting for the dialer to connect also took longer than I thought it should, which added to the delay. Despite the slow pace and some waiting, I finished the onboarding without major trouble. The only good part was how the automated updates happened quietly in the background. Overall, I found the whole process dragging with some useful aspects mixed in, which kept me from giving a lower rating.

    Hemant SarinDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training se confidence mila, isliye main comfortable feel kar raha tha

    Mujhe training ke baad khasai confident feel hua, jo mere liye sabse zaroori cheez thi. Pehle initial sessions mein thoda overwhelmed tha system ki complexity se par gradual approach ne help ki. Trainers ne har feature ko step-by-step explain kiya, is wajah se main easily samajh paaya ki kaise dialer aur database ko effectively use karna hai. Training materials bhi kaafi detailed aur accessible the, jo mujhe baar baar refer karne mein madad karte the. Onboarding ke dauraan, mujhe lag raha tha ki main har challenge ko handle kar sakta hoon. Telephonic support bhi available tha jab bhi zarurat padi, jisse mera confidence aur badha. Ab main full ready hoon software ko apne workflow mein integrate karne ke liye. Overall, feeling was positive aur itne ache tareeke se guide karne ke liye main grateful hoon. Agar aapko training chahiye toh yeh ek reliable option hai, jo doubts quickly clear kar deta hai aur confidence build karta hai.

    Farhan ParekhWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    onboarding was a bit of a workout

    Hey, so starting the training felt a bit overwhelming at first because there was a lot to get used to with the software interface and the way workflows were structured. By the time I finished the onboarding, I was feeling pretty confident though, but it definitely took some effort. They had multiple modules and some parts required me to really pay attention and practice using the dialer and database features. The videos and live sessions helped a lot but I had to replay some parts to fully understand. Also, the updates during training sometimes confused me but overall the trainers were patient and made sure I caught up. So yeah, it was definitely a bit of a challenge but manageable and I feel ready to use things properly now.

    Kalpana BoseKarnataka, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Responsiveness really let me down

    Honestly, the one part that stood out unpleasantly during my onboarding with the training was how unresponsive the team was. I started excited to get a handle on the software and the remote workflow setup, but my questions, especially about configuring the database feature and dialer operations, went unanswered for frustratingly long. It wasn’t just a one-off — during several days of trying to make progress, the silence or delayed replies kept piling up. Because of this, I often had to guess my way through the automatic updates and sign-up flow without the proper guidance. The onboarding steps promised clarity, but that never really came through. I appreciate that the training content itself seemed thorough, but without timely support, it felt like trying to figure everything out in the dark. For anyone needing quick responses and hands-on help specifically with the telephonic tools and invoicing processes, this might be disappointing as it was for me.

    Anjali AggarwalWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Onboarding ke saath thoda patience chahiye, overall smooth

    Training start karne mein mujhe thoda waqt laga, shayad ek hafte se zyada, par mujhe yeh bhi samajh aaya ki detailed orientation dena zaroori hai. Jo modules diye gaye they, unme se kuch complex the, jo main jaldi samajh nahi paayi, par isi wajah se onboarding thorough thi. Mujhe training ke dauran lagta tha ki software ke saath familiar hone mein thodi der lag rahi hai, par pata chala ki yehi achha hai kyunki aise hi main sab features ko acche se samajh payi. Call dialer aur database features pe practice karke maine confidence build kiya, jo important hai. Thoda sa tedious feel hua kabhi kabhi, par time lena better experience ke liye zaruri hota hai. Overall, onboarding and training ka process informative aur useful tha, par thoda zyada patient rehna parta hai.

    Indira AhluwaliaMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expected smooth setup but ongoing issues made it frustrating

    I had expected the training and onboarding to provide a structured setup that I could rely on consistently, but unfortunately, that wasn’t the case for me. The initial instructions were okay but mostly felt like one-off steps rather than forming a continuous learning curve. Every time I thought I was getting the hang of the software features and the calling tools, something new would break or require me to start over from scratch. I was hoping for ongoing support that would help me progress steadily, but instead I ended up spending a lot of time troubleshooting basic issues by myself. Even the database management seemed to need constant upkeep rather than being a set-it-and-forget-it kind of thing. The automatic updates introduced changes without clearly explaining them which disrupted my workflow. Telephonic support was available but often felt general and didn’t address the specific problems I faced repeatedly. The sign-up and invoicing processes worked fine once done, but the setup experience was far from smooth. Overall, this did not meet my expectation of a consistent, easy to follow onboarding, and I found it frustrating to maintain the process day-to-day with so many repeated resets and little guidance.

    Gopal UpadhyayGujarat, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    neeche se shuru kiya but phir bhi next time bhi support hi mangungi

    Training ka experience thoda disappointing raha. Jab main start kar rahi thi, sab kuch expected se zyada complicated laga aur onboarding flow mujhe clear nahi hua. Halanki video tutorials diye hain, lekin unka explanation mere liye helpful nahi tha. Mujhe baar baar support team ko call karna pada jab main dialer aur database features samajhne ki koshish kar rahi thi. Automatic updates mujhe pareshan kar gaye kyunki software baar baar change ho raha tha aur mujhe adjust karna pad raha tha. Sign-up aur payment process bhi confusing laga, invoice samajhne mein time laga. Main definitely agle time khud se try nahi karungi, zaroor kisi ki madad lungi tabhi sustainable lagega ye. Overall, products ke functionalities fine hain, par training aur onboarding mujhe struggle karva rahi thi, mujhe lagta hai mujhe hamesha reminders chahiye hongi.

    Hetal MenonChandigarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    bohot mehnat lagi, par timing match nahi hui

    Training ka schedule meri working hours ke hisaab se bilkul fit nahi baitha, jiski wajah se mujhe bahut mushkil hui use karne mein. Main roz kaam karti hoon toh training sessions aksar meri duty hours ke saath clash karte the, matlab ya toh mujhe chhutti leni padti thi ya sessions miss karne padte the. Onboarding bhi aise time pe hota tha jab main available nahi thi, isliye main poori tarah se ready nahi ho paayi software use karne ke liye. Software aur calling tools ki training samajh mein aati thi, par timings ke wajah se asli fayda uthana mushkil tha. Maine support team se bhi baat ki par woh schedules better karne mein madad nahi kar paayi. Overall, kaafi jhanjhat hua aur efforts to lagaye, lekin timing ke wajah se ye mera liye practical option nahi ban paaya.

    Himani TiwariChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Good for beginners, less so if you're experienced

    I found the training met some of my expectations but fell short in other areas. The onboarding covered the basic tasks clearly and the dialer tool setup was straightforward, which I appreciated. However, it didn’t dive deep into advanced features I had hoped to learn, so it felt a bit limited for someone like me who already knew the basics. The database integration was fine but not as flexible as I expected, and automatic updates sometimes felt disruptive during use. The invoicing and payment process was clear and hassle-free, which was a plus. I think this software suits beginners or those not needing detailed customization, but if you want advanced training or features, it might be frustrating. Overall, a decent introduction but not everything I had hoped for.

    Sheetal KanadeWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training setup had its pros and cons

    When I started with WFHI's training and onboarding, I noticed that a good chunk of the setup was a one-off process which helped streamline the initial phase. The onboarding flow was clearly structured, so setting up the database and getting familiar with the calling tools felt manageable. However, there’s also the ongoing side that I hadn’t fully anticipated; some features required regular adjustments as my use evolved, and that demanded a bit of patience and time. The training itself made that easier, guiding me through some recurring tasks, but I did have to refer back to materials occasionally when updates rolled out. This balance of one-time setup and continuous optimization was practical overall, though having clearer pointers on what needed regular attention might have saved me some extra effort. Still, I felt the support offered during onboarding was solid enough to handle these nuances without too much trouble, making it a fairly positive experience.

    Farhan AggarwalChhattisgarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy