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WFHI Reviews

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Based on all 3,87,813 published WFHI Reviews.

2,90,898 of 3,87,813 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Verified customerSales and pre-purchase

    too much waiting around and repetition killing it

    I found the whole process quite frustrating right from the sign-up stage. The waiting times during the onboarding were longer than expected and it felt like I kept repeating basic info on several calls, which really tested my patience. Although the software has some nice features, the progress felt halted by these delays and repeated verifications. On a practical level, I tried using the dialer and the database to streamline my communication but the system seemed glitchy and unresponsive at times, which just added to the irritation. The setup for payments was not as smooth as I hoped either—issues with invoices caused me to have to call customer support multiple times and the wait times on the phone were not short. While I appreciate that the team made eventually some effort to assist, the back-and-forth felt like a loop rather than a resolution. Automatic updates during this period sometimes disrupted active calls, which added a layer of annoyance. Overall, the experience was not what I had in mind given the time and effort I invested, and I felt more stuck dealing with the process than actually using the software to benefit my workflow. Something that worked well was that the online dashboard was easy to navigate once everything was set, but getting there was unfortunately slow and repetitive, not a good start for me.

    Tanmay Varsha DasDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Starting felt like a long wait and slow progress

    To be honest, the whole sales and onboarding phase felt quite sluggish and frustrating. From the moment I signed up to the time I was able to actually start using the software, a lot of time was lost. The initial contact was fine, but then waiting for access credentials and onboarding sessions stretched longer than I expected. The pre-purchase information seemed to gloss over these delays, which made the process feel less transparent overall. I eventually managed to get going after multiple follow-ups, but the pace during that phase made me question the efficiency of the whole experience. A highlight was that once I finally accessed the software, the sign-up was straightforward enough. Still, the lag time in starting put a dent in my enthusiasm and confidence in how the whole process would go.

    Parth Nachiket JainManipur, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Not quite what I expected

    My experience with this software was different from what I anticipated based on previous tools I’ve used. I thought the sign-up and onboarding process would be quicker, but it took more time to get the dialer and calling tools fully operational than I had expected. On the positive side, the automatic updates were seamless and improved the database feature steadily without me needing to intervene, which was a good surprise. The payment and invoicing system worked as intended, smooth and without glitches. Still, the training didn’t match the thoroughness I was used to in past software, and I felt that telephonic support was useful but sometimes a bit slow to respond. So while the overall outcome is satisfactory — the software and training do get the job done — it did not quite match my initial expectations based on similar products I had tried before. I imagine this might work better once fully familiar with the system, though.

    Rohan KumarBihar, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Frustration built when the process went sideways

    I was initially optimistic about trying the software and training package because it seemed like a solid way to get started with remote workflows. The sign-up and payment went fine, so I expected at least a smooth onboarding process. Unfortunately, things went wrong early on when the calling tool wouldn't integrate properly with my existing equipment. I tried reaching support via phone and email, which was responsive but didn't resolve the core issues in a timely manner. While I appreciate that glitches can happen with software, the crucial moment where it clicked for me instead was realizing the system just wasn’t compatible with my setup, and my attempts to fix it felt increasingly frustrating. I wanted a straightforward solution to start working quickly, but instead, it dragged on with no resolution. In the end, the software just didn’t work as I’d hoped for my particular needs, and that left me pretty dissatisfied.

    Gopal KolheJammu and Kashmir, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Starting took longer than expected, thoda frustrating tha

    Main soch rahi thi ki signup aur onboarding process fast hoga, par sach kahoon toh kaafi time laga sab shuru hone mein. Pehle toh invoice milne mein delay hua, jo thoda irritating tha kyunki main payment karna chahti thi aur aage badhna tha platform pe. Training start hone mein bhi thodi fluktuation thi timing mein, jisse scheduling fix karna mushkil tha. Support team ki baat karun toh woh helpful thi, lekin wait karna padta tha call connect hone ke liye jo patience check karta tha. Software ka dialer aur database features acche hain par jab tak sare updates smoothly nahi aate, tab tak thoda rukna padta hai. Mujhe lagta hai ki initial communication mein thoda aur improvement ho sakta tha, especially regarding start date aur invoicing process. Overall, ab main thoda settle ho rahi hoon, par pehle ke phase mein jo delay tha wo improve karna chahiye.

    Yasmin KolheChhattisgarh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Thoda slow tha start lekin baad mein sab theek hua

    Jab maine WFHI product ke baare mein socha, toh mujhe laga ki sales process fast hoga, par thoda slow tha. Sign-up mein time zyada laga, aur baaz baar payment ka confirmation lene mein delay hua. Training ke dauran bhi mujhe laga ki kuch baatein jyada explain ki ja rahi hain jo main jantahoon. Par baad mein jab database aur dialer use karna start kiya, toh sari cheeze smoothly chal rahi thi. Support ne bhi jab help di, toh time par mili, aur mujhe kaafi acha laga ki main apne pace se chal raha tha. Overall surprising ye tha ki start thoda late hua, par end mein sab set ho gaya aur experience accha tha, jo main sochta bhi nahi tha initially. Shayad thoda jaldi process hota toh aur better hota, par is haal mein bhi kaam chal gaya.

    Uday SoniDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Won't go through this slow start again

    I found the whole sales and pre-purchase process unbearably slow. Signing up took much longer than I expected, and there were multiple steps that seemed pointless or redundant without any clear benefit. I waited on phone support for assistance that didn’t really move things along faster, and the invoicing setup was confusing. The onboarding materials promised a quick start, but that wasn't the case at all. Because of this delay and hassle, I wouldn’t want to repeat this experience. It wasn’t just a minor inconvenience; it felt like a complete waste of time when I was hoping to get started quickly. I would definitely look for alternatives if I had to do it again.

    Sharmila SarafKerala, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Chatted with sales — they really nailed the follow-up

    Hey! So, I recently signed up with this service and I’ve got to say, the sales side was pretty solid. I wasn’t totally sure at first about purchasing the software and training, but the sales team stayed in touch in a really tactful way. They didn’t push too hard or get annoying, just answered all my queries with patience and clear explanations which really helped me trust them more. The invoicing was straightforward too, no weird surprises. Only thing that felt a little off was that the payment instructions could have been laid out more clearly; I found myself double-checking the steps more than once. But overall, I’m quite happy with how things went and feel fairly assured about my purchase. I didn’t have to hunt for info during sign-up, and the billing side was almost hassle-free which is pretty decent. So yeah, the friendly sales follow-up made me less anxious about spending money, even if the payment part wasn’t perfectly smooth. Just wanted to share how that part stood out to me!

    Sonal PathakMeghalaya, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Took longer than expected but got things fixed

    I had a bit of a rocky start with the sales and onboarding process. During my initial sign-up, there was a hiccup in the payment processing which delayed access to the software. It took a few days for the customer service team to respond and resolve the issue. While I expected quicker handling, they did manage to address my concerns fully, and the invoicing process was clarified after some back-and-forth emails. After access was granted, the training modules were very clear and helped me understand the calling tools and database feature well. Although the wait extended my onboarding timeframe more than I’d have liked, the functionality once set up met my needs efficiently. Telephonic support was responsive after I finally got in, though I wish the initial issue could have been avoided altogether. The automatic updates kept the software running smoothly without my intervention, which was a relief. Overall, the experience was practical and I managed to get the job done, but faster pre-purchase and payment support would have made it feel much more professional from the start.

    Pranav MitraChhattisgarh, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Would I do it again? Honestly, I'm almost sure I would

    When I first signed up for the WFHI software and training, I wasn't totally sure if it was the right step for me. The onboarding process was simple enough, and their sales team answered all my initial questions patiently. Still, I hesitated whether it would be truly helpful for my remote workflow needs. But after exploring the software features and training modules, I started feeling increasingly confident in managing my tasks remotely. The dialer and calling tools are intuitive, which genuinely surprised me because I expected some complicated setup. The support during sign-up and invoicing was smooth, and automatic updates kept everything running seamlessly. Although I’m still learning some parts, I feel prepared enough now that, given the chance, I would probably do the whole process again. It's not that there weren’t some small doubts, but overall, it left me quite assured about using their services in the future.

    Nisha JainAndhra Pradesh, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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