Not quite what I expected
My experience with this software was different from what I anticipated based on previous tools I’ve used. I thought the sign-up and onboarding process would be quicker, but it took more time to get the dialer and calling tools fully operational than I had expected. On the positive side, the automatic updates were seamless and improved the database feature steadily without me needing to intervene, which was a good surprise. The payment and invoicing system worked as intended, smooth and without glitches. Still, the training didn’t match the thoroughness I was used to in past software, and I felt that telephonic support was useful but sometimes a bit slow to respond. So while the overall outcome is satisfactory — the software and training do get the job done — it did not quite match my initial expectations based on similar products I had tried before. I imagine this might work better once fully familiar with the system, though.