Starting felt like a long wait and slow progress
To be honest, the whole sales and onboarding phase felt quite sluggish and frustrating. From the moment I signed up to the time I was able to actually start using the software, a lot of time was lost. The initial contact was fine, but then waiting for access credentials and onboarding sessions stretched longer than I expected. The pre-purchase information seemed to gloss over these delays, which made the process feel less transparent overall. I eventually managed to get going after multiple follow-ups, but the pace during that phase made me question the efficiency of the whole experience. A highlight was that once I finally accessed the software, the sign-up was straightforward enough. Still, the lag time in starting put a dent in my enthusiasm and confidence in how the whole process would go.