too much waiting around and repetition killing it
I found the whole process quite frustrating right from the sign-up stage. The waiting times during the onboarding were longer than expected and it felt like I kept repeating basic info on several calls, which really tested my patience. Although the software has some nice features, the progress felt halted by these delays and repeated verifications. On a practical level, I tried using the dialer and the database to streamline my communication but the system seemed glitchy and unresponsive at times, which just added to the irritation. The setup for payments was not as smooth as I hoped either—issues with invoices caused me to have to call customer support multiple times and the wait times on the phone were not short. While I appreciate that the team made eventually some effort to assist, the back-and-forth felt like a loop rather than a resolution. Automatic updates during this period sometimes disrupted active calls, which added a layer of annoyance. Overall, the experience was not what I had in mind given the time and effort I invested, and I felt more stuck dealing with the process than actually using the software to benefit my workflow. Something that worked well was that the online dashboard was easy to navigate once everything was set, but getting there was unfortunately slow and repetitive, not a good start for me.