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WFHI Reviews

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Based on all 3,87,617 published WFHI Reviews.

2,90,761 of 3,87,617 reviews include a verification label.

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WFHI Reviews

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  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Socha tha jaldi ho jayega, par repeat calls aur wait ne thaka diya

    Main initially bahut excited thi ki purchase process asaan hoga aur jaldi se kaam start karungi. Par actual mein sign-up aur invoicing me thoda zyada time laga, kyunki bar bar repetition hui aur support se contacts lene mein bhi der hui. Support ek tarah ka patience rakhta hai lekin wait time thoda zyada tha. Mujhe lagta tha ki jaldi se onboarding complete kar paungi aur software use karna start karungi, par continuous queries aur repeat instructions ke vajah se waqt barbaad hua. Software ke calling tools aur database features theek the, par jo sales aur pre-purchase wale process the, wo smoothly manage nahi hue. Alag alag waqt mein baar baar repeat hone wali calls aur emails ne frustration badha diya. Training ki baat karun, wo bhi thoda rushed laga jab finally shuru hua. Expectations thi ki sab zyada seamless hoga, par patience rakhna pada. Thoda enthusiasm to tha, par yeh sab cheeze hain jo main better expect karti thi. Overall, purchasing mein thodi rukawat rahi, par software mein agar ye hiccups na hote toh behtar lagta.

    Damini VenkatesanMadhya Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Steps thode different the, beginners ko thoda mushkil lagega

    Sales aur pre-purchase steps ko main practical nazar se dekh raha tha ki yeh kitne sensible order me hain. Pehle sign-up aur payment ke baad training access milta hai, jo theek hai, magar kabhi kabhi mujhe lagta hai ki calling tools aur database integration ka jo introduction hota hai, wo thoda scattered lagta hai. Agar ye steps thoda aur logical sequence me diye jaate - jaise pehle product ka overview, phir specific functions aur last me payment confirmation - toh beginners ke liye samajhna asaan ho sakta tha. Repetition kam thi, par flow kuch inconsistent tha jis wajah se process thoda confusing bana. Ye sequence shayad un logo ke liye suit nahi karega jo pehli baar technical software use kar rahe hain aur unhe ek structured tarika chahiye hota hai. Lekin jo log already tech savvy hain, unke liye ye sequence manage karna mushkil nahi hoga aur wo apni marzi se adapt kar sakte hain. Toh main ye kahunga ki ye un logo ke liye better hai jo thoda flexible approach rakhte hain.

    Vedant RadhakrishnanKerala, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Was surprised by the endless waiting and repeating

    I have explained multiple times how frustrating the sales process was before I even tried using the software. It was surprising to me that the same questions got repeated every time I contacted support. That kind of repetition just wasted my time. Also, I waited longer than expected to get any real answers or clear guidance on signing up and starting the onboarding. It felt like a loop where nothing got resolved quickly and each call ended up being the same conversation again. I thought a software company focusing on remote working would be more streamlined in pre-purchase communications. Instead, it felt like I was just going in circles, and that surprised me a lot because I wanted to start working as soon as possible. This delay and lack of efficient communication caused me real frustration and I am left disappointed with the sales and sign-up experience overall. The waiting and need to explain myself over and over just did not meet my expectations at all.

    Manjeet GehlotMeghalaya, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Aapki team fast nahi hai, par jo thoda hai wo unke liye accha hai

    WFHI, mujhe aapko yeh batana hai ki jo me thoda interact kar paayi sales aur pre-purchase stage mein, woh mixed raha. Aapki team har sawal ka jawab dene ki koshish karti hai, lekin kabhi kabhi mujhe laga ki wo itni fast respond nahi karti hai jitni main expect karti hoon. Agar aap fast response waale clients hain, toh shayad yeh aapke liye perfect solution na ho. Lekin jo clients patience rakh sakte hain, jo thoda wait kar sakte hain, unke liye aapke jo personalized guidance hai, wo kaafi madadgar sabit ho sakti hai. Mujhe yeh bhi samajh aaya ki agar koi pehle se remote work experience rakhta hai toh yeh onboarding aur software samajhna unke liye aur bhi aasan hoga. Is point se dekha jaye toh, aapka product un logo ke liye zyada suit karega jo thoda flexibility leke kaam karte hain aur jaldi results ke pressure mein nahi hain.

    Khushbu ChackoDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Jo log thoda patient hain wo sahi rahenge

    Maine thoda observe kiya ki sales team ki responsiveness thodi mixed thi. Pehle contact karne par response time acceptable tha, aur queries ko samajhne mein wo reasonable lage. Lekin kabhi-kabhi mujhe feedback aate aate kaafi der lagti thi, jo mera patience test karta tha. Wo log extremely helpful nahi the, par zyada difficult bhi nahi lagte the interact karne mein. Jo experience tha wo beginners ke liye thoda thanda bhi ho sakta hai kyunki agar fast results chahiye toh ye shayad sahi nahi hai. Main yeh bhi dekha ki sign-up aur payment process smooth tha, aur ye cheez achi lagi ki basic technical support prompt tha. Lekin overall agar aapko quick answers chahiye toh shayad thoda frustration ho sakta hai. Jo log thoda patient hain aur gradual learning wala approach prefer karte hain unko ye suit karega, warna thoda wait karna padega. Toh mera conclusion hai ki ye comfortably kaam karega unke liye jinke pass time hai explore karne ke liye. Main personally sochta hoon ki response aur thoda improve ho toh aur bhi achha ho jayega.

    Paras BhaveAndaman and Nicobar Islands, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Would not choose this process again

    The sales and pre-purchase steps did not follow a reasonable sequence in my view. From the initial sign-up to receiving invoices, the process felt disorganized and lacking coherence. Instructions were not clearly communicated, causing delays and confusion. Important information came late or seemed unrelated to the previous step, which made me question the efficiency of the onboarding. Although the invoicing system functioned adequately once set up, the initial stages of purchasing were frustrating and unnecessarily prolonged. Communication via telephonic support was available but did not fully resolve my concerns promptly. The training material was offered too far after sign-up, which also disrupted my ability to access the software smoothly. Given these experiences, I would not pursue this service again under the current structure because the pre-purchase experience should have been more user-friendly and systematic.

    Satish Nivedita GargKarnataka, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    One standout issue spoiled the whole sign-up

    I was fairly optimistic in starting the sign-up process, but things quickly turned sour. The billing system didn't work as I expected and felt quite rigid with little room to fix mistakes once I realized something was off. I appreciated that the software offered immediate access after payment, which was a positive aspect, but it didn't balance out the frustration caused by errors during sign-up. The support calls took longer than I hoped and felt a bit unorganized trying to resolve the billing confusion, which put me off. Honestly, that part stuck with me more than anything else, and it made me doubt whether I’d go through this again without improvements in how they handle such issues.

    Mayank KadamAndaman and Nicobar Islands, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Setup process verdict: mixed experience

    My experience with the sales and pre-purchase setup process showed a combination of effective and less smooth aspects. Initially, the sign-up interface was straightforward, and the invoicing transparency was appreciated, making the start relatively hassle-free. However, when it came to ongoing setup, such as configuring the calling tools and database features according to my needs, the process was not always seamless. Some features required manual adjustments more frequently than expected, which added to the time investment beyond the initial one-off tasks. Support during pre-purchase was polite but sometimes slow to respond concerning specific workflow customizations. While the automatic updates generally worked in the background as intended, I found that some adjustments post-update demanded additional effort. In balance, the initial purchase steps were handled well, but the ongoing setup and fine-tuning needed more proactive guidance to optimize use without undue time consumption.

    Deepti ChauhanKarnataka, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    some queries still open

    the sales process was okayish. got most of my questions answered, but some details were still a bit fuzzy. not too bad overall though.

    Meera IyerHaryana, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    easy process but a bit slow to set up

    I found the whole pre-purchase to sign-up process pretty straightforward overall. The sales team answered my queries well, and it felt like a smooth journey most of the time. Signing up didn’t take long, and getting the software access was mostly seamless. However, the portion where I had to configure the calling tools and dialer took a bit longer than I expected. Maybe some parts could have been explained better or automated more to speed this step up. Apart from that, the training materials were useful enough to get me going without too much confusion. Just a matter of fine-tuning that setup phase to save some time. The invoicing and payment process was clear and hassle-free, so no complaints there. I guess I'd say it's a strong 4 because of that small hiccup in getting everything running. Once past that part, the experience has been pretty good.

    Tanmay SahniTelangana, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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