easy process but a bit slow to set up
I found the whole pre-purchase to sign-up process pretty straightforward overall. The sales team answered my queries well, and it felt like a smooth journey most of the time. Signing up didn’t take long, and getting the software access was mostly seamless. However, the portion where I had to configure the calling tools and dialer took a bit longer than I expected. Maybe some parts could have been explained better or automated more to speed this step up. Apart from that, the training materials were useful enough to get me going without too much confusion. Just a matter of fine-tuning that setup phase to save some time. The invoicing and payment process was clear and hassle-free, so no complaints there. I guess I'd say it's a strong 4 because of that small hiccup in getting everything running. Once past that part, the experience has been pretty good.