1 out of 51 of 5Unverified experienceSales and pre-purchase
One standout issue spoiled the whole sign-up
I was fairly optimistic in starting the sign-up process, but things quickly turned sour. The billing system didn't work as I expected and felt quite rigid with little room to fix mistakes once I realized something was off. I appreciated that the software offered immediate access after payment, which was a positive aspect, but it didn't balance out the frustration caused by errors during sign-up. The support calls took longer than I hoped and felt a bit unorganized trying to resolve the billing confusion, which put me off. Honestly, that part stuck with me more than anything else, and it made me doubt whether I’d go through this again without improvements in how they handle such issues.