Would not choose this process again
The sales and pre-purchase steps did not follow a reasonable sequence in my view. From the initial sign-up to receiving invoices, the process felt disorganized and lacking coherence. Instructions were not clearly communicated, causing delays and confusion. Important information came late or seemed unrelated to the previous step, which made me question the efficiency of the onboarding. Although the invoicing system functioned adequately once set up, the initial stages of purchasing were frustrating and unnecessarily prolonged. Communication via telephonic support was available but did not fully resolve my concerns promptly. The training material was offered too far after sign-up, which also disrupted my ability to access the software smoothly. Given these experiences, I would not pursue this service again under the current structure because the pre-purchase experience should have been more user-friendly and systematic.