Setup process verdict: mixed experience
My experience with the sales and pre-purchase setup process showed a combination of effective and less smooth aspects. Initially, the sign-up interface was straightforward, and the invoicing transparency was appreciated, making the start relatively hassle-free. However, when it came to ongoing setup, such as configuring the calling tools and database features according to my needs, the process was not always seamless. Some features required manual adjustments more frequently than expected, which added to the time investment beyond the initial one-off tasks. Support during pre-purchase was polite but sometimes slow to respond concerning specific workflow customizations. While the automatic updates generally worked in the background as intended, I found that some adjustments post-update demanded additional effort. In balance, the initial purchase steps were handled well, but the ongoing setup and fine-tuning needed more proactive guidance to optimize use without undue time consumption.