Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,465 published WFHI Reviews.

2,90,648 of 3,87,465 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,633 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    You made me work harder than I expected

    Before purchasing, I had certain expectations about how intuitive the sales and pre-purchase information would be. However, what I found was that you required more effort from me than anticipated. The documentation was not very comprehensive, and I spent considerable time just understanding the features of the software, such as the database integration and how the calling tools were supposed to operate together. Your sign-up and invoicing system was functional but not particularly user-friendly, causing some delays. Automatic updates sometimes happened without clear communication, which disrupted my workflow occasionally. Telephonic support was mostly available but I had to call multiple times to get issues addressed. Overall, using your service involved more of my own work figuring out processes than I was led to believe before committing. This effort level impacted how I viewed the product in relation to what I had expected going in.

    Harsha Pooja KothariMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Setup mein ek twist tha jo thoda missing laga mujhe

    Mujhe laga tha ki setup zyada straightforward hoga, specially jab main unki sales team se baat kar rahi thi. Unhone ekdum simple ek-time setup bola, par reality mein uske baad bhi kaafi ongoing adjustments karni padti thi. Ek baar maine dialer setup kar liya, toh laga ki bas use karna start karna hai, par baar-baar database integration mein bugs aaye jo thoda frustrating tha. Jo onboarding thi, wo thodi confusing rahi, kyunki continuously naye features add hote rahe jisse adapt karna mushkil hua. Support team thodi slow thi kabhi, jo mujhe lagta hai ki is process ko improve karna chahiye. Sales ne mujhe ek easy experience bataya tha, par jo mujhe mila wo kuch zyada smooth nahi tha. Phir bhi, software kaafi utility deta hai, par setup aur continuous management ke beech balance thoda weak laga.

    Hiral KharadeAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Surprise tha ki software mera actual kaam ka schedule itna suit karta hai

    Kuch mahine use karne ke baad main ye kah sakti hoon ki WFHI ke software ko mera actual kaam ka routine kitna pasand aaya hai ye mujhe sach mein surprise kiya. Jo training aur onboarding tha, usse achhi understanding mili ki dialing tools ko kaise apne schedule ke hisaab se set karna hai, aur database ko bhi apne dynamic working hours ke hisaab se maintain karna feasible tha. Automatic updates ne software ko hamesha up-to-date rakha bina mujhe manual interference ki zarurat ke, jo kaafi convenient tha. Sign-up se leke invoice generation tak ka process smooth tha, jisme kabhi koi confusion nahi hua mujhe. Telephonic support bhi, jab bhi maine call kiya, helpful tha aur mere time constraints ka dhyan rakhta tha. Bas training thodi lambi lagi thi, par baaki sab coordinated tha aur mera daily workflow usme easily fit ho gaya. Mujhe laga tha ki remote working ke liye itna flexible software milna mushkil hoga, par WFHI ne mera ye perspective badal diya hai with a solid combination of tools and care for users working different hours than usual.

    Prabha DeshpandeTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Felt a bit unsure but things did get better after explaining

    At first, I felt confused with the whole sales and pre-purchase process because when I had a problem, it wasn’t immediately clear how things would get fixed. The team seemed responsive but sometimes the explanations were a little vague, leaving me unsure if my concerns were fully understood. Then there was this one moment when I called about the dialer function, and they walked me through a detailed demo which really helped clear up some of my confusion. It felt good they took the time, but honestly, a few times I had to repeat myself, and I’m still not sure the wording in the invoices was totally clear. So, whilst the sales handled things adequately in the end, the back-and-forth could have been smoother. It’s the kind of experience where you feel a little lost until someone finally takes the time to talk you through what you need to know in a calm way, which they eventually did. I think that’s why I stayed patient and feel slightly optimistic about continuing with the training and software features ahead.

    Anagha MalikHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Socha tha kuch aur hoga, par reality thodi alag nikli

    Yaar, starting mein toh mujhe laga tha ki ye software aur training bilkul clear instructions degi jaise maine expect kiya tha, but it turned out thoda confusing tha actually. Jab sign-up kiya, I thought sab kuch user-friendly hoga, par kaafi cheezein mujhe khud hi samajhni padhi. Jo calling tools hain, wo thode cumbersome lage initially aur database ko samajhna bhi time liya. Invoicing ka process thik tha, aur support team ne ek do baar help ki, but consistency nahin thi. Mujhe lagta tha ki training sessions zyada interactive honge, par woh bhi thode boring lage. Overall, feeling ye hai ki expectations zyada high thi, jo match nahin hui. Shayyad next time thoda aur dhyan se research karungi before purchasing, kyunki it’s not as simple as described. Thoda aur clarity milne chahiye thi sales mein, warna jo practical experience mila wo thoda disappointing raha. Lekin haan, ek positive baat ye thi ki automatic updates theek se ho rahe the without kisi interruption ke. Bataungi apne friends ko carefully dekh kar lena.

    Ranjana Kedar KharadeJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    shoddy invoicing made me give up early

    I just tried to sign up and the process went downhill fast. The description promised easy access to the software and support, but I got none of that. The invoicing system was so confusing that I gave up before even exploring the calling tools. Every time I tried to check what I was being billed for, the website just hung or kicked me back to the start. I even called their support line but kept getting passed around from one person to another without getting a clear answer. They did promise a certain onboarding flow but it was unclear and full of errors, which added to my frustration. The database feature which I thought might help was inaccessible because I couldn't get past the initial step. Honestly, the automatic updates didn't even matter because I wasn't able to use the software at all. The whole experience made me wonder how a paid service could be so poorly managed. I think they need to seriously rethink their approach to invoicing and support if they want to keep customers from dropping out this early.

    Keerthi IyerAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Sales process mein confusion sabse zyada tha

    Yaar, mujhe lagta hai sales aur pre-purchase information mein sabse zyada ajeeb cheez thi jo mujhe khud discover karni padi. The initial signup was okay, but baaki software ke functions samajhne ke liye mujhe khud se kaafi time spend karna pada. Training contacts se milke thoda confuse tha, because har baar alag-alag information milti, aur jo basic questions the unke clear answers kam mile. Jo kaha gaya tha proper onboarding process ke baare mein, usmein se zyada parts mujhe khud samajhne pade. Dialer aur database tools ko set up karne mein main frustration yeh thi ki telephonic support kabhi kabhi jaldi available nahi tha. Payment and invoicing bhi thoda complicated laga initially. Jab tak maine apne taraf se patiently sab check nahi kiya, tab tak software ko use karna thoda mushkil tha. I keep coming back to this point because it feels like agar sales side thoda better hota with all details upfront, toh shayad experience better hota. Overall, I dono cheezon ke combination se main disappointed hoon isliye rating itna low de rahi hoon.

    Shruti SainiMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Delivery samajh mein tab aaya jab software setup complete hua

    Maine pehle socha tha ki sab kuch bahut clearly explain ho jayega sign-up aur invoicing ke process mein, par jab tak main first few steps complete kiya, mujhe lag raha tha thoda confusion ho sakta hai. Lekin jab maine database feature use karna start kiya aur automatic updates dekhe, tab mujhe sab cheezein zyada clearly samajh aayi ki workflow kaisa chalega. Jo marketing mein kaha tha, woh kuch part match karta tha aur kuch part thoda unclear tha, par jab tak practically try kiya, tab clarity aayee. Overall, moment of actual understanding tab tha jab main dialer k saath calls start kiya aur apna data sync kiya.

    Indrajit SinghJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Starting out with WFHI wasn’t as quick as I’d hoped, mostly because the onboarding and training requ

    Starting out with WFHI wasn’t as quick as I’d hoped, mostly because the onboarding and training required more time than expected. On one hand, the sign-up and payment stages were quite straightforward, with clear invoices and easy payment options available. On the other hand, it took some patience to fully understand the calling tools and dialer features, as the onboarding sessions didn't completely match my work schedule. This meant I had to adapt and explore the database features myself outside of the training hours, which slowed my progress. However, the software itself runs reliably once set up, and the telephonic support has been accessible and fairly helpful when I reached out. I appreciate the automatic updates, though sometimes they required me to re-familiarize myself with certain features, which added a bit of delay. Overall, while it wasn’t a lightning-fast start, the time invested made sense given the depth and scope of the software. So, even though getting started took longer than I initially wanted, now that I'm comfortable, the workflow seems steady and manageable going forward.

    Milind VargheseMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Sales ki clarity nahi thi, phir bhi thodi madad mili

    Pehle toh mujhe lag raha tha ki sign-up aur sales ki process bilkul straightforward hogi, lekin main kaafi confused thi jab initial details samajh nahi aayi. Jab maine pehli baar contact kiya, toh support ne kuch basics explain kiye, par mujhe lagta hai mujhe phir se dubara help leni padegi agle baar bhi. Matlab, sales team saaf nahi thi ki kya offer kar rahi hai ya kya mera expectation hona chahiye. Payment aur invoice system tak clear tha, lekin onboarding mein thoda extra guidance chahiye tha. Mere liye aise software ko samajhna mushkil raha, aur mujhe abhi bhi doubt hai ki future mein mujhe aur help ki zaroorat hogi. Isliye main recommend nahi karungi agar aap bina kisi technical knowledge ke shuru kar rahe ho.

    Aparna Ananya NeneMaharashtra, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy