Sales process mein confusion sabse zyada tha
Yaar, mujhe lagta hai sales aur pre-purchase information mein sabse zyada ajeeb cheez thi jo mujhe khud discover karni padi. The initial signup was okay, but baaki software ke functions samajhne ke liye mujhe khud se kaafi time spend karna pada. Training contacts se milke thoda confuse tha, because har baar alag-alag information milti, aur jo basic questions the unke clear answers kam mile. Jo kaha gaya tha proper onboarding process ke baare mein, usmein se zyada parts mujhe khud samajhne pade. Dialer aur database tools ko set up karne mein main frustration yeh thi ki telephonic support kabhi kabhi jaldi available nahi tha. Payment and invoicing bhi thoda complicated laga initially. Jab tak maine apne taraf se patiently sab check nahi kiya, tab tak software ko use karna thoda mushkil tha. I keep coming back to this point because it feels like agar sales side thoda better hota with all details upfront, toh shayad experience better hota. Overall, I dono cheezon ke combination se main disappointed hoon isliye rating itna low de rahi hoon.