Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,900 published WFHI Reviews.

2,89,520 of 3,85,900 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,587 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training took effort, some parts better than what I've used before

    Starting with WFHI's onboarding and training, I found it to be a mixed experience. Compared to other platforms I've used, it definitely had some strengths like clear step-by-step videos and a decent pace. However, I noticed that getting fully set up wasn’t immediate; some parts required more time and effort than I'd hoped, especially while configuring the database features alongside the dialer integration. It felt like I was circling back to the same modules a couple of times before really grasping changes in workflow. On the bright side, the training materials were accessible and allowed me to revisit difficult topics, which helped eventually. But in contrast to simpler training I've had before, this required more patience and trial, which was a bit tiring. Still, once through the initial setup, using the workflow software became smoother and better aligned with what I'd expected going in. So overall, some effort was needed, but it paid off enough to keep using the system.

    Aryan KelkarJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training and onboarding poora process thoda ajeeb laga

    Pehle step se lekar aakhri tak mujhe laga ki jitne bhi steps the wo bahut logical order mein nahi the. Training shuru karte waqt sab kuch clear laga, par jaise jaise aage badha, mujhe samajh nahi aaya ki pehle kya karna chahiye aur baad mein kya. Database setup aur dialer use karne ke liye jo instructions diye gaye the, wo confusing lage. Kabhi kabhi woh steps repeat ho rahe the, aur kabhi humein lagta tha ki kuch important cheezein chhodi gayi hain. Jo onboarding process tha usme sequence ko improve karne ki jarurat hai, tabhi naye users ko samajhne mein asani hogi aur frustration kam hoga.

    Saloni GroverSikkim, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Wouldn't recommend, totally unresponsive support

    I have to say, the training and onboarding process was extremely disappointing. The people responsible for support were practically unreachable when I needed help understanding how to use the database features or the dialer properly. Whenever I tried to call for telephonic support, I had to wait forever, and often my calls went unanswered. Emails were rarely responded to, and when they finally did, the answers were generic and didn't directly address the problems I was facing. This made me feel ignored and frustrated, especially because the onboarding material alone wasn’t sufficient to navigate the software smoothly. Automatic updates sometimes caused issues that I couldn’t fix on my own, and without timely assistance, it felt like I was left stranded. Even the sign-up and payment process went fine initially, but once I started using the software, it quickly became clear that support responsiveness was a major issue. I told my friend it was like dealing with a black hole—no matter how much I reached out, no meaningful help came through. This experience has been more stressful than productive and I doubt I’ll continue with these services.

    Anup MalikAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Took way too long to get simple onboarding done

    I expected the training and onboarding to be fairly quick and responsive since they promote themselves as professional. However, the whole process felt sluggish and the team was quite unresponsive for the time I waited. While the initial sign-up was straightforward, getting access to the actual training modules took ages. Compared to other platforms I've used, the response times here were disappointing. I waited several days just for basic queries to be answered, which set back my workflow considerably. The onboarding steps themselves weren’t clearly communicated upfront, which caused confusion and delays. The training content quality was decent once I finally got access, but the overall timeline seriously affected my early experience. I was hoping for a smoother start but instead got stuck navigating between delayed replies and unclear instructions. The whole experience made me reconsider continuing with this service. It’s frustrating when onboarding takes longer than expected and support is not proactive enough to keep things moving along.

    Yogesh DeodharMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    The onboarding moment finally clicked at last

    At first, I was a bit unsure about the training and onboarding with WFHI. The people I contacted were somewhat responsive but not instantly so. It took a couple of days to get clearer answers to the questions I had about setting up and using the calling tools and database features. However, once the key explanations arrived, everything started to make more sense. The training content was straightforward and helped me understand the workflow more practically. What really helped was when a support person patiently walked me through the dialing software features; that was when it truly clicked. Although the initial delays were a bit frustrating, overall, the support staff did their best given the volume of inquiries. The invoicing and payment process went smoothly in the background, so I never had to worry about that part. The automatic updates integrated seamlessly and did not interrupt my learning. There were a few moments when I wished things had been a bit quicker, but I appreciate the help I got. I’m cautiously optimistic about continuing with the platform based on the responsiveness I encountered.

    Trupti SarkarPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding training was clear, but follow-up help remains a question

    I found the initial training for getting started with WFHI’s software to be well-structured and quite straightforward. The sessions explained how to use key features like the calling dialer and database effectively, and I felt comfortable navigating the platform by the end. The sign-up and payment steps were handled smoothly and without confusion. What really stood out was the clarity in explaining the software’s main functions during onboarding, which helped me avoid a lot of frustration. However, I’m not sure I would feel completely confident if I needed to troubleshoot a more complex problem in the future without reaching out for additional help. The telephonic support was friendly when I called with minor questions, but it’s unclear how quick or comprehensive assistance would be if I ran into a bigger issue. So while the training gave me a good foundation, I might still rely on support again to feel fully confident later.

    Shraddha JhaKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training steps acchi hain, but flow thoda confuse kar deta hai

    Main dekhti hoon ki aap training aur onboarding steps ko generally achhi tarah design karte hain, par kuch jagah pe sequence thoda confusing lagta hai. Database training ke baad pehle calling tools samjha diye, par mujhe lagta tha ki thoda pehle sign-up aur software access ke baare mein clear step hona chahiye tha. Kuch parts mujhe easily samajh aaye jabki dusre steps pe thoda jaake hi clarity mili. Invoice aur payment process ko sahi tarah integrate karna chahiye, kyunki main payment ke baad bhi doubts mein rahi kuch baar. Aapke training modules overall helpful hain, lekin agar thoda user journey ko logically arrange karen toh naye users ke liye aur smooth experience hoga. Yeh combinations thodi si improvement maangte hain, lekin basics to theek hain.

    Vinita SaxenaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Repetition thodi zyada thi during onboarding

    Maine training start ki thi with high hopes, lekin mujhe lag raha tha ke thoda zyada baar baar wahi instructions repeat ho rahi thi. Jo part kaafi simple tha, usko explain karne mein kaafi der laga, jo mujhe thoda wait karna pada har step pe. Database setup karte waqt mujhe baar baar same cheezein karne ko boli gayi, jo thoda tedious tha. Lekin dialer ka interface samajhna asaan tha, aur automatic updates ne kuch improvements laaye. Mujhe lagta hai thoda streamline kar sakte hain is process ko, taaki onboarding jaldi aur smooth complete ho sake. Support team ne quick responses diye phone pe, jo helpful tha jab main phasi thi kisi step mein. Overall, thoda patience chahiye hota hai, lekin kaam to ho jata hai.

    Amala KhuranaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training theek thi, par working hours ke hisaab se thoda adjust hona chahiye tha

    Maine training aur onboarding start kiye WFHI software ke liye, jo generally thoda time lagta hai aise complex tools samajhne mein. Training sessions kaafi informative the aur videos bhi the, par main rozana din ke unhi hours mein free nahi hoti jo training provide karti thi. Matlab, training schedule thoda rigid tha jo meri working hours ke saath perfect match nahi karta tha, jiski wajah se mujhe baar-baar pause karke commute karna padta tha ya extra time dena padta tha sessions ko complete karne ke liye. Is baat ke alawa, training ka content achha tha, step-by-step process dikhaya jaata tha, especially database feature use karne ke liye jo mere workflow ke liye helpful raha. Dialer ka section thoda complex tha, mujhe lagta hai ki usme thoda zyada customization support hona chahiye tha. Updates automatic aate hain jo system ko fresh rakhte hain, par updates ke baad kabhi kabhar system thoda slow ho jata tha. Telephonic support available thi par timing mismatch ki wajah se hamari conversation ko repeat karna padta tha, jo frustrating tha. Payment aur invoicing ka experience overall achha tha, straightforward process thi sign-up se leke invoice tak. Agar training hours flexible hon toh main zyada smoothly apna kaam kar pati hoon, par abhi thoda adjust karna padta hai dono ke liye. Toh, mujhe lagta hai ki flexibility honi chahiye training ke timings mein taki sab users apni convenience ke hisaab se seekh saken.

    Kashish BagchiTripura, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Itne time lag gaye mujhe setup karne me

    Mai honestly itna samajh nahi paya ki ye training aur onboarding ka kitna part khud seekhna padega. Jab maine sign up kiya toh laga training achhi hogi, par software ke tools jaise dialer aur database ko sahi tarah samajhna mera apna kaam ban gaya. Bahut baar instruction clear nahi thi, aur mujhe different features ke beech khud hi navigate karna pada. Support se help lene ki koshish kari, par phone par baat karne me bhi delays aaye. Training material me kuch important steps smoothly explain nahi kiye gaye the, jiski wajah se mujhe jyada waqt laga system ko samajhne me. Automatic updates to ho rahe the, par unka asar ya changes mere workflow pe clear nahi hue. Jo payment process aur invoicing hote hain, wo thik tha, wo alag baat. Lekin poora setup aur onboarding lene me jo time lag gaya wo mainly isliye ki kyunki mujhe kaafi cheezen khud trial-error karni padin. Yeh mera experience tha, shayad koi dusra ise jaldi samajh jaye, par mai thoda struggle kar raha tha isme.

    Mahesh SinghalAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy