2 out of 52 of 5Verified customerTraining and onboarding
Training and onboarding poora process thoda ajeeb laga
Pehle step se lekar aakhri tak mujhe laga ki jitne bhi steps the wo bahut logical order mein nahi the. Training shuru karte waqt sab kuch clear laga, par jaise jaise aage badha, mujhe samajh nahi aaya ki pehle kya karna chahiye aur baad mein kya. Database setup aur dialer use karne ke liye jo instructions diye gaye the, wo confusing lage. Kabhi kabhi woh steps repeat ho rahe the, aur kabhi humein lagta tha ki kuch important cheezein chhodi gayi hain. Jo onboarding process tha usme sequence ko improve karne ki jarurat hai, tabhi naye users ko samajhne mein asani hogi aur frustration kam hoga.