Onboarding training was clear, but follow-up help remains a question
I found the initial training for getting started with WFHI’s software to be well-structured and quite straightforward. The sessions explained how to use key features like the calling dialer and database effectively, and I felt comfortable navigating the platform by the end. The sign-up and payment steps were handled smoothly and without confusion. What really stood out was the clarity in explaining the software’s main functions during onboarding, which helped me avoid a lot of frustration. However, I’m not sure I would feel completely confident if I needed to troubleshoot a more complex problem in the future without reaching out for additional help. The telephonic support was friendly when I called with minor questions, but it’s unclear how quick or comprehensive assistance would be if I ran into a bigger issue. So while the training gave me a good foundation, I might still rely on support again to feel fully confident later.