Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,567 published WFHI Reviews.

2,89,271 of 3,85,567 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,286 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Kuch naya nahi mila, old tools jaise laga

    Maine pahle bhi dusre remote workflow software use kiye hain, aur WFHI ka jo sales aur pre-purchase process tha, woh bada hi simple aur basic laga. Jo calling tools aur database ka demo diya gaya, usme kuch extra features honge is umeed mein tha, par lagta hai ki woh sab mujhe apne purane software mein milte rahe hain. Onboarding thoda complicated lag raha tha, aur mujhe actual me us software ki training mein woh clarity nahi mili jo main soch rahi thi. Sign-up aur invoices manage karna normal tha, par hamisha lagta tha ki thoda aur interactive aur user-friendly experience hona chahiye tha. Price aur payment process to clearly explained tha, usme koi problem nahi. Lekin overall comparison kare to, yeh software mujhe apne purane tools se convince nahi kar saka, kyunki kuch nayi ya khas baat missing thi jo main chahtee thi apne workflow ke liye.

    Anita MehtaRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Overall good but found certain labels confusing

    I felt generally positive about the sales and pre-purchase info but some wording threw me off. When browsing the software features beforehand, a few labels on the dashboard lacked clear meaning, which made it harder to evaluate if the tools fit my needs. The actual sign-up process was clean and straightforward, but the pre-sale explanations could have had better clarity. It seemed like the descriptions jumped between technical and general terms without smoothing that out. This led to uncertainty about what certain calls or database entries really entailed. Although the support team was accessible for questions, the initial impression from the labels given was a slight barrier to confident decision-making. Therefore, my feeling is good overall, though definitely room to sharpen communication so it’s easier to understand straight away.

    Rajat MishraNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Itna time laga samajhne mein ki kya offer hai

    Mujhe lagta tha ki sab cheezein clear milengi pehle se, par sales mein expressions aur labels bahut confusing the. Signing up ke during, maine socha ki instructions simple hongi, lekin kai baar mujhe samajh nahin aaya ki product ke features exactly kya hain. Customer support koshish karta tha help karne ki, par explanation itni clear nahi thi. Kabhi lagta tha ki website ya dashboard par jo options diye hain wo mujhe kaam ke nahi lag rahe. Overall, itna time waste hua samajhne mein ki kya mil raha hai and kya nahi, issliye mera experience frustrating raha.

    Prashant AroraMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Took longer than expected to get any info

    I went in expecting to quickly find what I needed to understand about the packages and features, like I usually do with other platforms, but it took way more time than I thought it would. The information was somewhat scattered across the website and the training materials, so I had to go back and forth to piece things together. I did eventually get what I was looking for, but it required a lot more effort than I prefer. One positive was that the basic details were there, just not as accessible as I hoped. Considering how many options I usually review when making decisions, this felt slower and less streamlined than usual, which was a bit frustrating overall and made me cautious about proceeding.

    Vikas BansalTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Support calls ka intezaar bohot lamba tha

    Mujhe laga tha software ki sales aur pre-purchase ke waqt sab clear hoga, par maine galat socha. Jab main ne sign-up kiya, mujhe billing aur payment process ki clarity nahi mili. Har baar support ke liye call karta, toh unka response time itna lamba tha ke frustration badh jaati thi. Dialer ko setup karne mein kitna time barbaad hua, main bata nahi sakti. Jo training sessions diye gaye the, wo bhi mujhe samajh mein nahi aaye, kyunki kisi ne clearly explain nahi kiya ki software use kaise karna hai. Bahut baar automatic updates bhi confuse karte rahe without proper notification. Main ne lagbhag hafte tak is sab process mein atki rahi, aur mujhe lagta hai aise service se koi fayda nahi hoga. Mujhe better expectations thi, par aapne bas disappoint kiya.

    Charu ThomasJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales team thoda responsive hai

    Mujhe sales ka process thoda confusing laga, lekin sales team ne achhi tarah se respond kiya. Par mujhe product ke features kaafi unclear lage. Main soch raha tha ki thoda aur details hota, toh achha hota. Aur sales touchpoints bhi aise lag rahe the jaise dauraan pura process samajhna mushkil tha.

    Riya SharmaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Clear info was there but much had to figure out yourself

    The sales process provided some basic information, but I found that a lot of details about features and limits were left unclear. I had to spend time figuring out how the calling tools worked and how to set up the database feature properly on my own. The onboarding materials helped to some extent but were not comprehensive enough to cover all use cases. There was a good balance between what was explained and what needed personal effort, which is both good and bad. On the positive side, the pricing and sign-up steps were straightforward so no issues there. However, for a software that supports remote workflows, I expected more detailed guidance from the sales or onboarding representatives before purchase. The training sessions touched on the basics but left many practical questions unaddressed. It felt like I was partly buying a toolkit and partly having to customize and troubleshoot myself, rather than receiving a fully packaged solution.

    Arun NandaTripura, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Great fit for flexible hours, but consider your schedule carefully

    Before purchasing, I was really trying to find software and training that would realistically fit the hours I actually work from home, which tend to be spread out and unpredictable. This service fits very well for someone with flexible timing since the database and dialer tools let me log calls and manage remote workflows without needing rigid time slots. The onboarding was smooth, and I appreciated how the training allowed me to start using the calling tools quickly, which is essential for my work rhythm. On the other hand, if your hours are very strict or you prefer live support immediately available at any unexpected moment, the occasional wait time for telephonic support might be a downside. Also, automatic updates often happened when I was logged in, causing brief interruptions that affected my pace. Overall, I'd say it suits people who appreciate autonomy and can handle slight tech hitches, but perhaps not for those needing nonstop, instant support all the time.

    Afreen KrishnanHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Surprising terms in sales process but overall okay flow

    My experience navigating WFHI’s sales and pre-purchase process had a few unexpected moments which caught my attention. Initially, I thought the labels on packages and training options would be straightforward, but some terminology was surprising and took a moment to get used to. For example, descriptions of features like the dialer capacity and database limits were a bit technical and could have been clearer for new users. That made me slow down and really read through before deciding. However, the system guided me through each step methodically, showing clear pricing and payment methods after sign-up. The invoices came promptly and the payment process was simple enough. On balance, I was somewhat surprised at the wording but the structured walkthrough gave me comfort that I understood my purchase. It all led to a decent experience with some room for terminology clarity.

    Prakash ChitaleGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Hi yaar, main bata raha hoon mera experience WFHI ke saath start karne ka. Matlab, sabse pehle toh m

    Hi yaar, main bata raha hoon mera experience WFHI ke saath start karne ka. Matlab, sabse pehle toh main soch raha tha ki jaldi se sign up karke sab ready ho jayega. Lekin actually thoda zyada time lag gaya on boarding mein. Training continue kar raha tha toh database feature samajhne mein thoda zyada waqt gaya, especially jab mujhe call tools aur dialer try kar rahe tha. Payment aur invoicing process pretty straightforward tha, settlement clear mila. Lekin wo chiz jo mujhe thodi irritate ki woh thi support. Jab call kiya, thoda wait karna pada, response time thoda slow tha par finally help mil gaya. Overall, mujhe lagta hai process thoda streamline kar sakte ho, specially jab naye users ko training aur software ke saath familiarize karwana hota hai. Bahut patience chahiye tha initial stages mein. Jo software ke labels hai woh bhi thoda confusing the kabhi-kabhi, par mai use karta raha. Toh haan, mere liye time thoda jyada laga shuru karne mein, par ab jab chal raha hoon toh smooth chal raha hai.

    Imran AgarwalWest Bengal, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy