Support calls ka intezaar bohot lamba tha
Mujhe laga tha software ki sales aur pre-purchase ke waqt sab clear hoga, par maine galat socha. Jab main ne sign-up kiya, mujhe billing aur payment process ki clarity nahi mili. Har baar support ke liye call karta, toh unka response time itna lamba tha ke frustration badh jaati thi. Dialer ko setup karne mein kitna time barbaad hua, main bata nahi sakti. Jo training sessions diye gaye the, wo bhi mujhe samajh mein nahi aaye, kyunki kisi ne clearly explain nahi kiya ki software use kaise karna hai. Bahut baar automatic updates bhi confuse karte rahe without proper notification. Main ne lagbhag hafte tak is sab process mein atki rahi, aur mujhe lagta hai aise service se koi fayda nahi hoga. Mujhe better expectations thi, par aapne bas disappoint kiya.