Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,464 published WFHI Reviews.

2,89,195 of 3,85,464 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,266 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Thought I’d need a lot more help, but it kinda worked out OK

    Honestly, when I first signed up, I thought the whole sales and pre-purchase explained the software perfectly and I wouldn't struggle much. But turns out, I had to figure out quite a bit on my own, especially details about the database integration and how it works with the dialer across a typical work week. The signing-up and payment process was clear though, and the invoicing was timely, which I appreciated. I didn’t expect the training to cover all the little workflows, so I had to learn by doing in some cases. That said, once I got used to the automatic updates and the calling tools, everything clicked better than I had expected. Overall, I would say it matched my expectations well after a bit of effort, and I’m glad I didn’t give up early because the software’s pretty solid once you get into it.

    Nitin JoshiMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Sales mein clarity ki kami thi, help phir chahiye hogi

    Maine jab pehli baar software ke baare mein baat ki sales team se, toh mujhe lag raha tha ke sab simple hoga. Lekin jo details mujhe di gayi thi, usme kaafi confusion thi. Jo payment aur invoicing process bataya gaya tha, uska clear flow samajh nahi aaya. Sign-up ke waqt bhi kai baar sochna pada ki next step kya karna hai. Jo training ka pehla phase tha, usme bhi proper guidance kam thi, aur mujhe baar-baar support ko call karna pada. Par support mein bhi lagta tha ki suna toh jate hain par question ka turant acche se jawab nahi milta tha. Aisa lagta hai ki agar agli baar bhi kuch lena ho, toh phir se help chahiye hogi, kyunki khud se sab process samajhna mushkil hai without clearer instructions already provided. Communication mein thodi imrpovement hona chahiye taaki pehle se hi sab kuch transparent ho. Mera experience thoda frustrating raha kyunki jo basic cheezein honi chahiye thi, woh missing thi.

    Kavya AcharyaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Response toh theek thi par thodi aur clarity chahiye thi

    Maine jab WFHI ke baare mein pehli baar pata kiya, toh socha unka sales aur pre-purchase support kaisa hoga. Log kaafi responsive lag rahe the aur queries ka jawab time pe mil raha tha. Lekin kabhi-kabhi lagta tha ki poori detail mein nahi batate, jaise ki pricing structure ya database features ke baare mein. Kabhi lagta tha ke main baar baar puchh raha hoon, jo thoda frustrating ho jata. Training ke baare mein bhi thoda vague feel hua; exact kya milega ye nahi pata chalta tha initial chats mein. Sign-up process aur invoicing clear thi aur payment smooth gaya, iska mujhe acha anubhav raha. Lekin overall laga ki agar simple aur ziada transparent communication ho jaata toh aur accha hota. Phir bhi, unka software demo aur dialer tools jo bataye woh kaafi promising lage. Shayad mai future mein phir try karunga jab mujhe lage steps better samjhaye jayenge. Matlab sab kuch thik hai, bas thodi aur clarity aur patience chahiye thi mujhe jaise user ko.

    Harish GargJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Took longer than expected, but understandable

    The whole sales and pre-purchase information took quite a bit longer than I initially expected. The labels and wording on the website were a mixed bag because while some of the terms used were clear and easy to follow, others felt a bit vague or overloaded with jargon. This led me to spend extra time clarifying what exactly would be included with the software and training package. On the positive side, the platform was quite responsive when I tried to explore the database features and calling tools, making some aspects straightforward from the start. However, the initial confusion due to inconsistent labeling slowed things down more than I would have liked. I appreciated the patience of the support team, although I wish the explanations could have been a bit more streamlined to make the sign-up process quicker. Overall, it was an okay experience but with room for clarity improvements.

    Sanchita DuttaLadakh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Handled glitches well, so I’m satisfied at the end

    Initially, I encountered a few hiccups during the sign-up and first installations, which were frustrating. However, the response from their support was measured and efficient; they didn’t rush me nor offer superficial fixes. Instead, they investigated and corrected the problems thoroughly, even when it meant taking some extra time to ensure everything was right. Though it delayed my full start slightly, this approach gave me confidence that if bigger issues came up, they’d handle them with care rather than hasty patches. The training also adapted well when some material didn’t match my workflow, ensuring I could still proceed smoothly. Weighing all of this, I conclude the overall experience is positive: the company embraces problems sensibly and focuses on lasting solutions. I’m comfortable continuing with their software and services given this mindset and the success of resolving those initial errors effectively.

    Hiral SarafWest Bengal, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Wapas lene ka mauka hai, par mixed feeling hai

    Main software ko roz ke kaam mein use karte karte thodi mixed feelings feel kar rahi thi. Kabhi kabhi database feature acha perform karta, call tools se dialing smooth hota, par kuch din automatic updates ke baad complications bhi aa jaati thi. Sign-up aur payment process thoda complicated laga, par telephonic support se jo madad mili, vo achhi thi. Training ka flow theek tha, lekin kabhi kabhi terminologies samajhne mein dikkat aa jaati thi. Mera personal experience ke toh main isko dubara lena toh sochungi, par shayad pehle se thoda research karna hoga ki kya cheezein better hoti hain ya nahi. Dialer tools ne time bachaya, lekin kabhi kabhi call drop honi ki wajah se frustration bhi hota tha. Overall, ek balanced experience raha, jisme fayda bhi tha aur kuch issues bhi dekhne ko mile.

    Farida ThomasChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Some good info but prep felt long and kinda repetitive

    I went into the pre-purchase sales conversations expecting a fairly quick overview and then a demo to follow, but it wasn’t quite like that. First, there was a fair amount of waiting between calls, and sometimes I felt like the same basics were repeated even though I had already asked. I appreciated the chance to hear about the database features and calling tools, and the training sounds solid from what they described. The sign-up and payment step was marketed as quick, and that did seem to be the case once I got there. Still, those earlier stages leading up to buy felt drawn out, like I was rebooting the same process multiple times. On the plus side, the telephonic support was easy to reach once I started using the software, and invoicing came promptly. I think the repetition and pacing would suit someone who needs extra time to understand remote workflow software, but for a quick decision, it felt slower than I’d like. So the good stuff is there, but the lead-up was a bit uneven in scheduling, and that might test the patience of someone wanting to move fast.

    Sneha PillaiAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Support log theek the, overall sahi hi laga mujhe

    Main shuru mein thoda doubt mein tha kyunki sales log jyada pushy nahi the, na hi bahut jaldi response mile. Thoda wait karna pada jab maine dialer or database ke baare mein additional questions puchhe. Lekin jo bhi queries the, support people polite aur helpful rahe. Sign-up process smooth tha aur training sessions basic cheezein cover karte the, par detailed specs mein thoda kami thi jo mujhe thoda confusing laga kabhi-kabhi. Maine samjha ki agle baar bhi shayad main unko call karunga jab complex points samajhne honge. Overall, support theek tha aur company ka setup ka process bhi understandable tha. Isliye mera len-den positive raha, par unity mein clarity thodi aur chahiye thi.

    Jayant MohantyJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    not what i expected, felt kind of unclear

    I must say, before purchasing I thought the explanations would be clearer, that’s what surprised me the most. The sales info seemed straightforward on paper but when it came to signing up and understanding what exactly I was getting, it was a bit murky. Things like how the dialer works alongside the database weren’t clearly spelled out. Also, the training offered didn’t really prepare me well enough to feel ready to use the software smoothly - I had to figure out a lot on my own. The invoicing and payments were okay, but nothing was really highlighted upfront about ongoing costs or how exactly billing cycles worked, which added to my confusion. Support was reachable but it felt like a slow process to get answers, and with the automatic updates coming in, I wasn’t sure if I needed to do something or not. Overall, I wasn’t impressed by how transparent and clear the process was from sales to active use and that was disappointing given what I expected based on initial info.

    Dhanush GargRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    finding info was a bit of a hassle

    I was hoping to quickly find everything I needed during the sales process, but honestly it took more time than I'd like to admit. The website has the info scattered which meant a few back-and-forth clicks to figure out exactly what the software offered and how the training worked. The details about the dialer and the database features were not immediately clear, which was inconvenient. On the plus side, once I found the telephonic support contact, they were quite responsive and tried to help as much as they could. Still, I think streamlining the information flow on the sales page would reduce a lot of stress. The sign-up and invoicing details, though, were laid out clearly, so I could understand that part without trouble. Overall, it wasn't terrible but definitely more effort than ideal for someone just browsing and trying to decide.

    Sukanya LalAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy