Thought I’d need a lot more help, but it kinda worked out OK
Honestly, when I first signed up, I thought the whole sales and pre-purchase explained the software perfectly and I wouldn't struggle much. But turns out, I had to figure out quite a bit on my own, especially details about the database integration and how it works with the dialer across a typical work week. The signing-up and payment process was clear though, and the invoicing was timely, which I appreciated. I didn’t expect the training to cover all the little workflows, so I had to learn by doing in some cases. That said, once I got used to the automatic updates and the calling tools, everything clicked better than I had expected. Overall, I would say it matched my expectations well after a bit of effort, and I’m glad I didn’t give up early because the software’s pretty solid once you get into it.