Sales mein clarity ki kami thi, help phir chahiye hogi
Maine jab pehli baar software ke baare mein baat ki sales team se, toh mujhe lag raha tha ke sab simple hoga. Lekin jo details mujhe di gayi thi, usme kaafi confusion thi. Jo payment aur invoicing process bataya gaya tha, uska clear flow samajh nahi aaya. Sign-up ke waqt bhi kai baar sochna pada ki next step kya karna hai. Jo training ka pehla phase tha, usme bhi proper guidance kam thi, aur mujhe baar-baar support ko call karna pada. Par support mein bhi lagta tha ki suna toh jate hain par question ka turant acche se jawab nahi milta tha. Aisa lagta hai ki agar agli baar bhi kuch lena ho, toh phir se help chahiye hogi, kyunki khud se sab process samajhna mushkil hai without clearer instructions already provided. Communication mein thodi imrpovement hona chahiye taaki pehle se hi sab kuch transparent ho. Mera experience thoda frustrating raha kyunki jo basic cheezein honi chahiye thi, woh missing thi.