Some good info but prep felt long and kinda repetitive
I went into the pre-purchase sales conversations expecting a fairly quick overview and then a demo to follow, but it wasn’t quite like that. First, there was a fair amount of waiting between calls, and sometimes I felt like the same basics were repeated even though I had already asked. I appreciated the chance to hear about the database features and calling tools, and the training sounds solid from what they described. The sign-up and payment step was marketed as quick, and that did seem to be the case once I got there. Still, those earlier stages leading up to buy felt drawn out, like I was rebooting the same process multiple times. On the plus side, the telephonic support was easy to reach once I started using the software, and invoicing came promptly. I think the repetition and pacing would suit someone who needs extra time to understand remote workflow software, but for a quick decision, it felt slower than I’d like. So the good stuff is there, but the lead-up was a bit uneven in scheduling, and that might test the patience of someone wanting to move fast.