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WFHI Reviews

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4.0out of 5

4 out of 5

Based on all 3,85,269 published WFHI Reviews.

2,89,055 of 3,85,269 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    bas yahi kehna hai, support zero tha

    Bhai sach kahun toh main bahut time laga ke socha ki trial le lunga, par sales logon ka response itna slow tha ki main hairaan reh gaya. Baar baar call kiya, emails bheji, par jawab ya toh late aata ya bilkul nahi aata tha. Sign-up process bhi complicated tha, samajh mein nahi aaya ki kahan se start karoon. Training ke baare mein poochne par bhi koi clear info nahi mili. Database aur dialer ke baare mein kuch pata hi nahi chala kyunki software ko samajhne mein itna time lag gaya ki main frustrated ho gaya. Automatic updates ka experience mere liye kuch khas nahi tha. Payment aur invoicing thode complex lage, mujhe lagta hai yeh sab better ho sakta tha. Overall, jo main expect kar raha tha support aur communication mein, woh bilkul nahi mila. Main aise hi doston ko batata ki yeh product mere liye kaam ka nahi nikla.

    Sohail MishraSikkim, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed setup; Thoda one-time fix, thoda baar-baar karna padta hai

    Main abhi decide karne ki koshish kar raha tha ki WFHI ka software dubara bhi use karunga ya nahi. Pehle toh mujhe laga ki setup ek baar karne ke baad smooth chal jayega, par mujhe samajh aa raha tha ki kuch cheezein, jaise database management aur dialer configuration, baar-baar adjust karni padti hain. Training toh thorough thi aur initial onboarding achha tha, par software mein automatic updates aise changes le aaye jo kabhi kabhi mujhe reboot karne pe majboor karte hain during working hours. Payment aur invoicing system stable lagta hai aur sign-up process bhi straightforward tha. Support generally helpful tha, magar har baar ek jaise hi solution nahi milta. Yahi wajah hai ki soch raha hoon, agle baar consider karunga par definitely kisi aur option pe bhi nazar rakhunga.

    Govind RamachandranMizoram, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    What surprised me was the amount of waiting during the process

    Looking back at my experience with the pre-purchase and sales process, one thing that stood out was just how much waiting there was involved at various stages. I had expected the onboarding discussions and invoicing steps to be a bit more streamlined and less time-consuming. The actual sales staff were quite helpful and patient, but several times I found myself stuck waiting for responses or for follow-up calls before I could proceed. The sign-up and payment workflows were fairly clear once you got to them, but the lead-up to that involved more waiting and repeated queries than I anticipated. On the plus side, the training itself came through very well and explained calling and database features effectively. The telephonic support was satisfactory once everything was set up, with no excessive hold times. Automatic updates helped keep the platform smooth so I didn’t have to worry about manual installations. I thought the overall experience felt quite positive despite the delays, but these waiting periods did slow down the process and require a lot of patience. I guess I was just surprised by how long it could take before you’re fully up and running. Still, the product itself ticks most boxes, and I can appreciate the thoroughness if you don’t mind waiting a bit.

    Amala JainHimachal Pradesh, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerSales and pre-purchase

    time ke hisaab se fit nahi hua mera plan

    Maine jab sign-up karne ka socha toh pehle mujhe laga ki mera working hours ke hisaab se system sahi chalega. Lekin jab onboarding start kiya, toh samajh mein aaya ki training sessions aur welcome calls mere kaam ke time se match nahi karti thi. Main subah ya office ke baad kabhi bhi team se baat karne ki koshish karta tha, par unke support hours alag the. Mera jo dialer aur calling tools setup tha, usse chalana mushkil ho gaya kyunki calls schedule karne mein timing ka issue tha. Software ke database integration bhi delay karta tha, jis wajah se mera workflow waste ho raha tha. Sign-up aur payment process theek tha, lekin ye timing mismatch ne mera experience thoda frustrating bana diya. Support team ne baar baar bataya ki automatic updates ke baad changes aayenge, par mere liye wo updates system ko aur complex bana dete. Is wajah se, mera jo asli working hour tha, usme yeh system fit nahi hua aur main apni usual efficiency nahi laa paya.

    Nakul GaonkarArunachal Pradesh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    You didn’t handle issues well, verdict: disappointing

    You advertised ease of use and support, but when things didn’t go as planned, I found the handling subpar. The software installation had glitches that weren’t resolved quickly. Support answers were often generic and didn’t really address my specific concerns regarding the dialer and database features not syncing properly. I expected better clarity during the payment and invoicing process, but the delays made planning difficult. Automatic updates sometimes changed features without notification, causing confusion. Your training modules were the only area that worked decently, offering some clear explanations. However, the overall experience left me frustrated because critical problems impacted my ability to test the software effectively. If these issues had been managed properly, my opinion would be different. But as it stands, I feel the product and support do not meet the expectations set during sales and pre-purchase communications.

    Gita MahajanBihar, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Suitable for those who want detailed explanations but not for beginners

    The sales and pre-purchase information I received from WFHI was a bit of a mixed bag. On one hand, the explanations about the software’s features and training offerings were quite detailed, which helped me understand what to expect. The description of the CRM and calling tools was thorough, and the onboarding flow was outlined step-by-step, which I appreciated. However, the clarity of some technical details was lacking, especially concerning the database integration and automatic updates. This sometimes made it hard for me to be sure if the software fit my specific needs. While the telephonic support was accessible, it did not always provide clear answers immediately, so I had to be patient. Based on my experience, I would say WFHI suits users who already have some familiarity with remote workflow software and want in-depth knowledge before purchase. But for beginners who need very straightforward, simple explanations, this might not be the best fit. The sales process did cover important information, but it could be simplified for a wider audience.

    Navya Indrajit BhatHaryana, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    honestly wouldn't do it again given the wait

    I started using their software expecting quick setup but it took way too long just to get things settled. The sign-up part was okay but after that, the training was slow and confusing which made me lose patience. Calling tools and dialer setup felt like a never-ending process, and sometimes I'd just wait without knowing what was happening next. Their support was on phone but getting through was difficult as they were often busy and it took a lot of calls. Sometimes the database feature acted glitchy, making me doubt if the whole package was worth it. Invoicing and payment stuff was clear but that didn’t compensate for the hassle earlier on. After all this, I don’t think I would sign up for their services again soon as the whole experience drained my energy. Maybe the software is good for others but for me, the time and effort spent weren’t worth it at all.

    Shantanu RathiDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Disappointed, not what I had expected

    I signed up for their services thinking the software and training would offer a seamless experience as described. However, I felt quite let down during the initial sales interaction and onboarding process. The information provided before purchase painted a clearer picture, but once I accessed the software, things felt quite different. The dialer tool, which was an important feature for me, was not as intuitive as promised, making daily use a bit frustrating. On the positive side, the invoicing and payment system was straightforward and worked as expected, which I appreciated. But overall, I found the sign-up process confusing, with unclear steps and some unexpected delays in confirming access. The database management features also were more basic than I wanted and lacked important filters I had hoped for. Training sessions promised a lot but seemed too generic and did not fully prepare me to handle the software efficiently in my type of workflow. In summary, I was expecting a smoother, more tailored experience due to the initial sales information, but it felt quite different when actually using the product and services.

    Indira CherianAndaman and Nicobar Islands, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Clear explanation? Verdict: It’s okay but not perfect

    I went through the sales and pre-purchase process with some hope for clarity, but it was a mixed experience. The basic features were explained decently, and I felt that the initial pitch was straightforward. However, when I dug deeper into specific technical questions, some explanations seemed vague or rushed. The invoice and payment processes were clear enough, which was a relief. But I found myself needing to contact support frequently for clarification that ideally should have been part of the sales talk. That back-and-forth made me feel that communication wasn’t as thorough as I had initially hoped. Overall, the process worked, and I am content with what was provided, though I wouldn’t call it outstanding. Simply put, it met my expectations, nothing more, nothing less.

    Renuka AroraChandigarh, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    response toh sahi thi par kabhi kabhi thoda slow bhi tha

    Sales team se mera experience mixed tha. Unhone prompt replies diye jab maine questions bheje, aur mujhe clear explanations bhi mile jab dhyaan se pucha. Par kabhi kabhi responses thode late aaye, jis se thoda frustration hua, par overall enjoyable tha interaction. Sign-up wali process seamless thi, invoices time pe aaye aur payment bhi easy tha. Dialing tools aur automatic updates bhi achhe chal rahe the, jisse kaam smooth tha. Training sessions thode hurried lage, thodi aur time milti toh shayad aur achha hota. Support team thodi inconsistent lag rahi thi kabhi toh turant madad milti toh kabhi ruk ruk ke lagta tha. Lekin communication ka style casual aur understanding tha, jo mujhe acha laga. Overall, kaafi positive experience raha, bas thoda aur consistent responsiveness chahiye thi kabhi kabhi.

    Govind MalikUttarakhand, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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