honestly wouldn't do it again given the wait
I started using their software expecting quick setup but it took way too long just to get things settled. The sign-up part was okay but after that, the training was slow and confusing which made me lose patience. Calling tools and dialer setup felt like a never-ending process, and sometimes I'd just wait without knowing what was happening next. Their support was on phone but getting through was difficult as they were often busy and it took a lot of calls. Sometimes the database feature acted glitchy, making me doubt if the whole package was worth it. Invoicing and payment stuff was clear but that didn’t compensate for the hassle earlier on. After all this, I don’t think I would sign up for their services again soon as the whole experience drained my energy. Maybe the software is good for others but for me, the time and effort spent weren’t worth it at all.