Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,509 published WFHI Reviews.

2,89,224 of 3,85,509 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,491 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Frustrated with how long it took just to get started

    My experience in the training and onboarding was frustrating primarily because it took much longer than I had anticipated just to get going. From initial sign-up to actually using the calling tools effectively, the delay was quite disproportionate to what I expected. While I appreciate that the software automatically updates and that there was telephonic support available, the response times often lagged and sometimes the assistance wasn't as clear or immediate as I hoped. Compared to some other platforms where onboarding felt more streamlined, this process was disjointed and slow. The database setup phase, in particular, caused unnecessary confusion that added to the delay. I understand that new systems take adjustment, but this experience left me feeling that the time investment didn’t match the benefits, and it was hard not to be disappointed after waiting so long to reach functionality.

    Pratik RamanathanTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    good training but where’s the ongoing support?

    The training sessions were pretty solid, covering the basics of getting the dialer and database set up. A lot of it felt like one-off tasks though, like once you learn the initial setup, the training doesn’t cover much about maintaining or tweaking things later. I was hoping there’d be more insights into ongoing usage or updates in the training but that was missing. The onboarding flow was simple enough, and it helped me get started fast, but since the software updates happen periodically, some heads-up or refresher materials would have been great. It’s like you get the tools and a crash course but then you’re left on your own for the ongoing tweaks. They did make signing up and invoicing easy, which is helpful when you’re just starting out. In general, the training was effective for kick-off but could get a bit better by including continuous support ideas.

    Harish KadamBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Tumhari training unke liye sahi hai jo online work pe fully focused hain

    Jab maine training shuru ki toh expect kar rahi thi ki ye bilkul structured hoga, step by step guidance ke sath. Tum logon ki training session fairly organized thi, jo initially thoda overwhelming laga with lots of information in one go. Julus, video tutorials aur live sessions acche thay par onboarding ke dauran kuch expectations se mismatch hua. Agar koi pehle remote workflows mein naye hai, toh mujhe lagta hai tumhari training unke liye better suit karegi, jinko basic concepts samajhne hain aur kaam ready karna hai. Lekin jo log already thoda experience rakhte hain, unke liye kuch cheezein repeat hone lagti hain, jisse thoda time waste mehsoos hota hai. Kisi had tak, tumhara interactive approach effective rahega, par shayad mere jaisa kaam karne wale log thoda tailor-made coaching chahenge. Customer dashboard setup aur dialer training toh achhi thi, samajhne mein easy thi, par overall thodi aur customization training mein badhni chahiye tum,” is tarah ke logon ke liye.

    Shivani SaxenaMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training didn't match my expectations

    Training experience se main thoda disappointed raha. Jo maine pehle suna tha, usse zyada pareshani hui. Content kaafi theoretical tha aur mujhe hands-on practice ki zarurat thi. Ek cheez achi lagi ki material bhi provided tha, lekin overall process dheere aur unclear tha.

    Kavita SinghLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Kaafi mehnat lagi onboarding ko samajhne mein

    Soch raha tha aaj kal jab bhi WFHI training aur onboarding ka zikr hota hai toh log kaafi smooth process batate hain, par meri journey kuch mix thi iss maamle mein. Jab main pehli baar software se connect hua, toh training module ne basic concepts samjhaye jo useful the, lekin baad mein jab database system use karne ki koshish ki toh kaafi confusion hui. Search features thode complex lage, aur mujhe lagta tha ki manuals aur guides zyada explanatory hone chahiye the. Dialer tool se calls karna ek achha experience raha, par workflow ko fully adapt karne mein mujhe kaafi samay laga. Onboarding flow mein kaafi cheezein manual setup maangti thi, aur updates ke baad changes noticed huye jo har roz naye modules ke baare mein thi. Overall, training aur system ka knowledge gain karne mein thoda struggle hua, par ab jo main operate karta hoon, mujhe lagta hai ki thoda aur practice se sab manage ho jayega. Thoda patience rakhna zaroori tha, jo shayad naye users ke liye bhi faydemand hoga.

    Ravi DeodharOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    training and onboarding: pretty good overall, just a few timing things

    So I signed up hoping the training and onboarding would fit my schedule, and for the most part, it really did. The videos and modules felt laid out in a way that I could just pick up after work or even a bit on weekends. The timing of sessions generally matched my actual hours, which was a relief since my work hours aren’t super standard. I liked how the onboarding flow guided me through the dialer and database features without too much rushing around. The calling tools worked well once I got the hang of them, though some sections felt a bit rushed, like they wanted me to cover too much too quickly during certain live sessions. Automatic updates helped keep the software current, so I didn’t have to worry about late-night installations. Telephonic support was easy to reach but sometimes felt a bit scripted, yet it generally answered my questions. All in all, I’d tell a friend it’s pretty solid, just maybe expect to spend a little extra time if your working hours vary or if you’re balancing other stuff with online training. Invoicing and payment were hassle-free thankfully, which made the start less painful.

    Hetal ChauhanHaryana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training complete karte thodi mehnat lagi, total lag gaya 4 din

    Bhai, training complete karne mein mujhe almost 4 din lag gaye WFHI ke setup aur software ko samajhne mein. Shuruaat mein socha tha kam time mein ho jayega par thoda wait aur repetition hua between sessions. Mujhe lagta hai ki calling tools aur dialer setup mein thoda extra time laga kyunki har cheez ko step by step samjhaana padta hai team ko, par ye patience wala process tha. Jo database feature tha, use integrate karne mein thoda samay lagta tha, repeatedly training mein wahi cheez samjhni padti thi. Ye system achha hai par mujhe lagta hai training duration thoda zyada stretch hota hai for some users. Support se baat karte waqt bhi kabhi kabhi thoda wait karna padta hai but overall process smooth tha. Sign-up aur invoice process bhi theek tha aur transparent tha. Mujhe laga ki ye thoda longer process tha par agar aap seriously software ko samajhna chahte hain toh time dena padega. Automatic updates automatically chalti rahi toh mujhe hand-rolled changes karne ki need nahi padi. Overall, training mein thoda jyada patience chahiye, par mujhe satisfied feel karata hai ki maine kuch naya seekha.

    Deepak JadhavHaryana, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training mein sabse zyada helpful tha step-by-step approach

    Training ke dauran maine dekha ki har topic ko chhote chhote parts mein tod ke samjhaya gaya, jisne mujhe kaafi madad ki starting ke confusion door karne mein. Kuch steps jo initially easy lage, baad mein jab tak practical use me aaye tab mujhe lagta tha ki phir bhi madad chahiye hogi. Support system hamesha available to tha, par maine zyada use nahi kiya because self-paced structure theek tha. Lekin jo part sabse zyada standout kiya wo tha onboarding flow ka clarity - jab step-wise instructions aati thi, toh har baar naya feature explore karte waqt doubts kam hote gaye. Agar agli baar bhi kabhi training leni padi toh shayad main phir se unke structured guide pe hi bharosa karungi, kyunki uska style kaafi logical tha. Ek taraf training flexible hai aur doosri taraf sufficient guidance bhi provide karta hai, which is a nice balance.

    Amrita Rishi BhallaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Onboarding support handled errors poorly

    The training material provided was comprehensive initially, but when issues occurred with the calling tools during my exercise, the onboarding support did not assist effectively. I tried reaching out multiple times hoping for clearer guidance, but the responses were delayed and often off-topic, which made the situation worse. The database feature was the only area where I noticed consistent stability and some helpful documentation to troubleshoot minor problems. However, when it came to the automatic updates, these sometimes interfered with the workflows without any appropriate notices or rollback options, causing confusion. I acknowledge that the payment and invoicing process was well organized and smooth, which was the one positive aspect during this otherwise frustrating onboarding period. I expected better handling of technical difficulties and quicker, more relevant support interactions as per industry norms. The lack of real-time assistance or guided corrections during failures detracted significantly from my initial impression of your training services.

    Anjali ShanbhagKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Onboarding was straightforward but lacked deeper engagement

    I went through the entire training and onboarding process to understand how the software and its features work. Most of the sessions were neatly timed, and there wasn’t a lot of waiting. Repetition was minimal as they quickly lined up the content without going over the same material excessively. The onboarding covered the steps I anticipated but I noticed that there was no additional guidance on workflow customization beyond the basics. I was expecting some insights or occasional follow-up sessions to reinforce what I learned. The call tools and dialer setup were included in the training, and those aspects were sufficiently explained. What was missing was a real chance to practice in a live setting during onboarding, or perhaps an interactive hands-on session. Overall, the process was smooth, and I didn’t have to wait long between each stage, but it felt a little mechanical and could benefit from a more tailored approach.

    Rahul MehraOdisha, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy