training and onboarding: pretty good overall, just a few timing things
So I signed up hoping the training and onboarding would fit my schedule, and for the most part, it really did. The videos and modules felt laid out in a way that I could just pick up after work or even a bit on weekends. The timing of sessions generally matched my actual hours, which was a relief since my work hours aren’t super standard. I liked how the onboarding flow guided me through the dialer and database features without too much rushing around. The calling tools worked well once I got the hang of them, though some sections felt a bit rushed, like they wanted me to cover too much too quickly during certain live sessions. Automatic updates helped keep the software current, so I didn’t have to worry about late-night installations. Telephonic support was easy to reach but sometimes felt a bit scripted, yet it generally answered my questions. All in all, I’d tell a friend it’s pretty solid, just maybe expect to spend a little extra time if your working hours vary or if you’re balancing other stuff with online training. Invoicing and payment were hassle-free thankfully, which made the start less painful.