Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,208 published WFHI Reviews.

2,89,009 of 3,85,208 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,435 matching

Back to the start of the list
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Frustrated – zero response during training

    I was really disappointed with the training and onboarding process. The team was extremely unresponsive whenever I tried to get any help or clarification. It often took days to get even a basic reply, and sometimes no reply came at all. The training materials also seemed incomplete and did not explain the steps clearly. I found myself stuck multiple times and reaching out repeatedly to support, but nothing improved. This lack of support made it really hard to feel confident using the software. I expected better, especially since I paid for these services. The sign-up and payment process were okay, but that means nothing if you can’t get help when needed. Overall, the entire experience was frustrating and disappointing. I will not be recommending this to anyone else because of how unresponsive and uncaring the support team turned out to be.

    Anuradha MukherjeeLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training and onboarding was a waste of time

    To be honest, training and onboarding with WFHI software was very frustrating for me. The lessons seemed repetitive, and I often found myself waiting long periods for someone to respond to questions during sessions. The entire process dragged on with too much needless waiting and going over the same points multiple times without moving forward. It felt like the training was not well-structured, and I couldn’t get past the basics quickly because of this bottleneck. Even the software setup felt slow and unorganized as each step required waiting on support to proceed. I had expected something more efficient, but instead, it was a waste of time for me. The delays and redundancies made it hard to stay motivated and I ended up losing interest before fully understanding how to use the calling tools and database features. Overall, I can't recommend the onboarding experience as it did not help me get productive in the timeframe I had hoped for. It’s simply not effective for those looking to start quickly.

    Vinay HegdeMeghalaya, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Mixed feelings but might try the training again with fresh eyes

    So, I just finished the onboarding and training for the WFHI software and honestly, I’m kind of torn. Some parts of the training were really clear and helped me feel confident about using the dialer and managing the database features. But other modules felt a bit rushed or overly technical, so I was left wondering if I really got the whole picture. The support team was helpful when I called, which was a relief, but I still found myself guessing certain things on the software interface. Overall, I think I’d give it another shot if I had to, maybe take notes differently or dig deeper in the training resources. It felt useful, just not totally foolproof for me this first time around, but I’d definitely consider going through it again with a different mindset.

    Yamini KulkarniTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training and onboarding felt just okay

    When I signed up, I thought the training and onboarding would be more hands-on and interactive. The modules were informative, sure, but at times it felt a bit distant from the actual tools I was going to use daily. What really worked well was the database feature explained early on, which matched my expectations because I use similar tools. The calling tool setup was a bit less smooth. Some steps in the onboarding flow were clear, but others needed more explanation, so I felt a little lost at points. Overall, the training was helpful, just not as engaging or detailed as I’d hoped. I appreciate the automatic updates feature—that kept the software current without me needing to intervene. So, mixed feelings: I am glad for the support materials, but some parts felt like they could have been richer or better tailored. The sign-up process was easy enough, and the invoicing was straightforward. My experience was decent, and I think with a bit more clarity, it could improve for new users like me.

    Deepti DeshpandeGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Not for those who want everything spelled out upfront

    My overall impression of the training and onboarding was disappointing because I had to figure out quite a bit on my own, which made the process frustrating. The initial introduction gave a brief overview, but they left many details unsaid and expected me to explore features independently. For someone like me who prefers thorough guidance and clear step-by-step instructions, this approach was hard to manage. While the software itself is fairly user-friendly once you understand it, the lack of upfront detailed training meant I often had to revert to trial and error to make sense of some functions, especially the dialer and database tools. They do provide telephonic support, which was the only saving grace because I could clarify some doubts there, but it still wasn’t enough to make the onboarding smooth. I’d say this would be better suited for people who are comfortable figuring things out by themselves and are patient with a less hand-holding style. On the other hand, if you want a more comprehensive preparatory experience, this might not be the right choice.

    Mukesh MankadKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Would I Opt for This Training Again? Probably Yes

    Comparing this training and onboarding with previous experiences I had with similar software setups, I found it noticeably practical. It really did the job of guiding me through setting up my workflow, using the dialer, and managing the database without unnecessary fluff. I had tried other platforms where training was either too rushed or too vague, but here it struck a good balance for someone who values clarity. That said, there was one aspect I think could improve: the initial sections were a bit slow-paced and could feel repetitive if you are already familiar with remote workflow basics. Despite this, the detailed segments about updates and invoicing were really helpful, giving me confidence in handling those complexities. Throughout the onboarding process, I appreciated that the software didn’t overpromise but tackled the essential tools effectively. I was able to set up my calling tool routine smoothly and found the automatic updates didn't disrupt my workflow but rather kept me current without extra effort. All in all, I would likely go through this training again if I needed to refresh my knowledge or onboard team members because it’s solid, even if not perfect in pacing. The small criticism aside, it served my practical needs well and felt like a worthwhile time investment.

    Hiral DevanNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    A mixed experience, not for everyone

    I tried to go through the onboarding and training offered, and honestly, the explanations weren't as clear as I hoped. For someone who's new to remote workflow software like me, I found myself guessing what certain steps meant rather than being guided smoothly. The initial setup was a bit confusing because the instructions jumped around, instead of walking me through the flow. I think it might work better for folks who are more tech-savvy or have prior experience in similar tools. What I did appreciate was that the training materials were updated often, so at least the content didn't feel outdated. However, the pace and the way some topics were explained felt rushed, which made it harder to follow. If you're patient and willing to figure some things out on your own, this might not be a big issue. But I usually prefer more straightforward, step-by-step onboarding. I'd say for those who like hand-holding, this might not suit you. Still, I can see some utility for people who are comfortable exploring software with minimal help. Overall, the clarity didn't quite meet my needs during the early stages of using the platform.

    Renuka Sumitra TalwarMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Setup took too long, more than expected

    I found the training and onboarding process to be more time-consuming than I initially anticipated. Much of the setup felt like a one-off effort, such as importing the database and configuring the dialer settings. These tasks required focused attention and several rounds of adjustments. Unfortunately, the documentation surrounding these initial steps wasn’t very clear, causing me to spend extra time figuring out the finer points. What was less satisfactory was the ongoing part of the onboarding. Beyond the initial setup, I expected a smoother day-to-day experience supported by ongoing training or refresher content, but that was mostly absent. Once the initial work was done, I needed to learn some features by trial and error rather than through guided steps or scheduled check-ins. This made adapting to changes or updates harder than it should have been. The telephonic support was available, which was okay, but it didn’t really provide proactive guidance for continuing the process. I did appreciate the chance to reach out and get direct answers, yet it felt reactive rather than part of a planned training rhythm. Overall, I would say the onboarding requires an upfront time commitment, and I wish there was more structure for ongoing assistance rather than relying heavily on the first session. This imbalance contributed to a sense that the workload did not lighten as time passed, which affected my perception of the training’s effectiveness.

    Farhan GehlotKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training ne thoda waqt liya but samajh mein aa gaya

    Jo training ki fees di thi, usme se sabse zyada waqt onboarding mein laga. Especially calling tools aur dialer ki understanding mein maine socha tha zyada time nahi lagega, par thoda detailed tha jissa samajhna thoda challenging tha mere liye. Haan, training sessions ki timing meri working hours ke kaafi kareeb thi, jis se flexible feel hua, woh better tha. Baaki database feature samajhne mein itna time nahi lagaya maine. Automatic updates ne software ko updated rakha bina meri involvement ke, jo ki acha tha. Sign-up aur payment process smooth tha mujhe, invoice bhi timely mila tha. Overall, thoda zyada time training ka laga, but woh valuable tha aur main ab comfortable hoon steps ke saath.

    Pallavi SomaiyaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Perfect for beginners who want clear onboarding

    The onboarding and training were surprisingly clear and straightforward. I particularly liked how each step was explained in simple terms, and the software navigation was demonstrated without any jargon. For someone who isn’t very tech-savvy, it was a relief to see that the training didn’t rush through things but rather took its time. The dialer and calling tools were introduced in an intuitive way that made me confident to start using them quickly. This training would suit anyone new to remote workflows or who prefers learning with clear instructions and examples. On the other hand, if you're already experienced with such software and want a deep dive into advanced features, you might find it a bit basic. Still, the smooth onboarding experience was a big plus for me and got me set up pretty efficiently.

    Madhav DeoManipur, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy