Training and onboarding felt just okay
When I signed up, I thought the training and onboarding would be more hands-on and interactive. The modules were informative, sure, but at times it felt a bit distant from the actual tools I was going to use daily. What really worked well was the database feature explained early on, which matched my expectations because I use similar tools. The calling tool setup was a bit less smooth. Some steps in the onboarding flow were clear, but others needed more explanation, so I felt a little lost at points. Overall, the training was helpful, just not as engaging or detailed as I’d hoped. I appreciate the automatic updates feature—that kept the software current without me needing to intervene. So, mixed feelings: I am glad for the support materials, but some parts felt like they could have been richer or better tailored. The sign-up process was easy enough, and the invoicing was straightforward. My experience was decent, and I think with a bit more clarity, it could improve for new users like me.