Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,594 published WFHI Reviews.

2,90,020 of 3,86,594 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,725 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Jab trainer ki baat samajh aayi tab sab clear ho gaya

    Main training session mein jab call kar rahi thi, trainer ne ek complex database setup ka example diya. Us point par mujhe achanak sab samajh mein aa gaya ki yeh software mera workflow kitna asaan kar sakta hai. Baaki time mein thoda sa confusion tha, par unhone patiently multiple baar explain kiya aur telephonic support se bhi help mili jab main stuck thi. Onboarding mein timing thodi stretch hui, par responsive logon ki wajah se frustration kam ho gaya. Specific moment tha jab calling tool ke integration ko live demo ke saath samjha, tab hi clarity aayi training ki quality ke bare mein. Overall, although onboarding thoda lamba tha, ek baar samajhne ke baad kaafi confident feel kar rahi thi ki yeh software mere liye useful rahega aur main apni remote workflow better kar paungi.

    Neha NairTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training mein acchi baatein thi, lekin madad dobara chahiye hogi

    Training aur onboarding ka experience WFHI ke saath mixed raha. Jo acchi baat thi woh thi ki foundation level ki training achhi thi aur software ke basic tools ko samajhna itna mushkil nahi tha. Lekin, jo mujhe thoda pareshan karne wala laga, wo ye tha ki mujhe kaafi cheezein khud seekhni padin ya support uthane par bhi effective solutions waqt pe nahi mile. Training material kahin-kahin scattered tha aur clear step-by-step guidelines ki kami thi, jis wajah se main ek do baar phir se help ke liye contact karna pada. Onboarding flow thoda generic laga, jo har user ke liye suitable nahi ho sakta. Mujhe lagta hai ki agle baar bhi mujhe madad lena padega, especially complex features ke liye, kyunki software puri tarah intuitive nahi tha. Jo software ka calling dialer hai wo thoda achha kaam karta tha, lekin overall training ko simplify karna zaruri hai taaki users ko zyada dependence na karni pade support par. In dono cheezon mein gap hai jo main ummeed karta hoon ki sudhra jayega.

    Samir VohraChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    More than I expected to keep up with daily use

    Initially, I thought the training and onboarding would prepare me well for the daily demands of using the software. The first few sessions were helpful in introducing the basics, but as days passed, I struggled with some of the features not responding as intuitively as promised. I had hoped for a smoother experience once past the initial steps, but the interface sometimes felt clunky when managing calls and databases simultaneously. Comparatively, I’ve used other platforms where training focused more on ongoing ease of use, and this one felt more front-loaded in instruction. It required continuous effort just to keep things running rather than working through challenges naturally. I did find one aspect—the automatic updates—worked fine and didn’t interrupt my workflow, which I appreciate. Still, the everyday usage felt more complicated than I expected, adding extra effort.

    Devika JaiswalWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expected clear order but got jumbled steps

    My expectation was that the training and onboarding would follow a clear, logical order that would help me build skills progressively. Unfortunately, the steps felt jumbled at times. I found that some modules required knowledge from later sessions that I hadn’t yet completed. For example, they introduced the dialer quite early but did not explain the database management until much later, which made practical tasks confusing. The videos were straightforward but did not fully compensate for the confusing sequence. Although I completed all required steps, the overall flow did not meet my expectations and caused delays in effectively using the software. The sign-up and invoicing went fine, but the onboarding process did not feel cohesive. I was hoping for a step-wise progression that would build gently, but instead, it jumped around. This made training longer and less efficient for me than I had hoped.

    Madhuri MohantyJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training thoda zyada repetitive tha

    Training ko lekar mera experience mostly positive raha, par ek choti si dikkat thi ki bahut baar same cheezein repeat hui. Har module mein similar information ko baar-baar cover karna mujhe thoda time waste laga, kyunki main already basics samajh chuki thi. Waiting time ya koi badi interruptions nahi thi during onboarding, jo ek achhi baat hai. Jo dialer or calling tools ke parts hain, unka demo clear tha aur kaam efficiently karta hai, is par bharosa bana. Software updates automatically aate rahe bina kisi dikkat ke, jo process smooth banata hai. Payment aur invoicing process bhi simple the, koi extra confusion nahi hui wahan. Overall, training achhi thi for clarity, par ye repetitive nature thoda irritating tha jo aapke waqt ko zyada lega. Bas isi aspect mein thoda improvement chaahiye, baki sab theek thaak tha.

    Dhara SahniWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Frustrated hi tha, par thoda helpful bhi tha

    Training aur onboarding ka jo expectation tha, us se match to karta tha, but honestly itna straightforward nahi tha jitna maine socha tha. Pehle packets thoda confusing the, especially jab database aur dialer ko setup kar raha tha. Lekin phir jab maine step-by-step videos follow kiye, toh kafi clarity mili. Jo initial documentation di gayi thi, wo detailed thi, par practical mein kuch cheezen thoda alag chal rahi thi jiski wajah se mujhe manual adjustments karne pade. Main training mein kaafi baar repeat kar raha tha ki kaunsa function kaise kaam karta hai, kyunki har feature alag se samajhna zaroori tha. Overall onboarding flow smooth tha, transaction aur payment bhi thik tha, koi problem nahi aayi usmein. Support team se baat karne par bhi help mili jo mujhe updates aur calls ko manage karne mein madad karta tha. Pura experience mila jula tha, thoda exhausting, but end mein kaafi useful tha. Future mein agar updates aur training thodi aur simple hoti toh better hota.

    Anil SainiAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training took much longer than I thought it would

    Honestly, compared to other platforms I have tried before, the training and onboarding here took way longer than I expected. I was hoping to get everything set up quickly, but I had to spend a lot of time figuring out the dialer and database features myself. The instructions were not as straightforward or user-friendly as I have seen previously, which made the whole process frustrating. I kept chatting with friends about how I wished it was more intuitive because the automatic updates sometimes changed settings without much notice. It felt like I spent most of the time just learning how to use the software rather than actually using it productively.

    Vishal BanerjeeDelhi, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training thodi careful time waale logon ko suit karegi

    Mujhe training aur onboarding process ko lena padha, lekin honestly thoda confusing tha mere liye kyunki mujhe jo hours milti hain kaafi limited hain. Training sessions mostly fixed time pe hoti thi, jo ki mera kaam karne ke actual hours se match nahi karti thi. Soch raha tha ki shayad ye un logon ke liye accha rahe jo poora din dedicate kar sakte hain, par mere jese flexible timings waale logon ko thoda adjust karna padega. Training content theek tha, par onboarding flow itna smooth nahi tha jitna main expect kar raha tha. Database aur calling tools thode simple hain, par unka integration mere daily work routine mein perfectly fit nahi hota. Onboarding ke dauraan main kaafi baar support se contact karna pada, lekin response time itna achha nahi tha har baar. Overall, mujhe lagta hai ki agar aapke working hours flexible hain aur aap apne time se alag schedule follow karte hain toh ye training aapko utni suit nahi karegi. Lekin agar aap full-time se devote kar sakte hain toh yeh ek thik option ho sakta hai.

    Varun Prashant SaxenaPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Ye training shayad unke liye achegi jo thoda patience rakhte hain

    Mujhe laga tha training thodi fast aur easily accessible hogi, lekin actually jab main kara to thoda complex lag raha tha find karna specific modules. Kuch cheezein bahut clearly presented thi, par jab database feature ke details dekh raha tha to confusion ho gaya ki next step kya hai. Shayad ye un logon ke liye zyada suit kare jinko thoda self-exploration karna pasand hai aur patience bhi hai training ko samajhne mein. Jo log bahut rapid aur jhatpat cheezein samajhna chahte hain unke liye shayad thoda frustrating rahe. Lekin overall content acche se set up tha itna kahungi, bas navigation thoda better hota toh aur acha hota.

    Purnima JaiswalLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Not very suitable for beginners new to remote workflows

    My experience with the training and onboarding process was quite different from others I have used before. Whereas previous platforms guided me with more interactive sessions and gradual learning steps, WorkFromHomeIndia's training felt somewhat generic and lacked customization for different experience levels. It seemed more focused on presenting a lot of information quickly rather than ensuring understanding, which was frustrating. I also noticed that while the software itself is comprehensive, the onboarding documents and videos didn't cater much to people who have never worked remotely before. The dialer and database features required prior knowledge to set up effectively, which slowed me down. Telephonic support was available but often took time to respond, which further hampered my progress. For anyone already familiar with remote workflows and basic software tools, this might work well, but I would hesitate to recommend it to absolute beginners. Additionally, the automatic updates sometimes changed interface elements unexpectedly, meaning I had to relearn parts of the system on my own. Sign-up and payment processes were standard and not difficult, so no issues there. In sum, I found the training and onboarding less supportive compared to other platforms I've encountered.

    Tushar ChackoAssam, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy