Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,010 published WFHI Reviews.

2,88,860 of 3,85,010 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,85,010 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseBilling and payments

    Frustrating billing experience throughout

    The entire billing and payments process was unnecessarily complicated and left me needing further assistance multiple times. From the outset, the invoicing was unclear regarding due dates and payment methods, which caused confusion. I found the support a bit slow to reply when I sought clarification, which only added to my frustration. Given this, I anticipate I will need help again next time to get things right. The lack of straightforward instructions made me doubt whether the processes have been fully optimized for user convenience, and I hope adjustments are made in the future to prevent such difficulties for others.

    Mukesh VermaKarnataka, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceBilling and payments

    Billing process thoda complex, par manageable tha

    I’ve used other software platforms before for managing remote workflows, and the billing and payment process with WFHI was a bit different than what I was used to. Kabhi kabhi lagta tha ki invoices ka layout thoda confusing hai, especially with details about subscription plans and automatic renewal terms. I wasn’t always sure if the payment dates matched my expectations, so I had to double-check a few times. Par baaki jo payment gateway tha, vo thoda better laga comparatively, smooth aur secure processing ke sath. Billing emails aate rahe regularly, which helped mujhe track karte rehne mein. Training aur onboarding me payment ke baare mein clear guidance mil gai thi, par phir bhi mujhe lagta hai ki thoda zyada detailed explanation useful hoti. Kya main ise apne doston ko recommend karuga? Shayad, agar wo billing thoda samajh sakte hain toh. Mujhe overall lagta hai ki woh jo improvements kar rahe hain, especially automatic updates ke through, unse billing experience better hoga future me. Lekin still, paisa jama karne ke process me thodi uncertainty thi, jo ki main avoid karna chahunga. So, kuch cheezein toh theek thi, par thoda clarity aur transparency hamesha welcome hoti hai. Bas, itna hi kaafi hai mujhe abhi ke liye billing ke halat.

    Omkar NambiarWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSupport and communication

    Work hours matched well with support availability

    I found the telephonic support from WFHI fits pretty nicely into the kind of flexible hours I work daily. It’s not perfect though; there were a couple of times when finding someone to talk to took a little longer than I hoped. Still, the staff I reached were knowledgeable and communicated clearly during the requests. The training materials also complemented this by being accessible anytime I needed to review them without waiting for scheduled sessions. The automated updates didn't disrupt any ongoing work, which helped maintain consistency in the workflow. Overall, the experience matched well with how I run my remote schedule, just a minor reservation on wait times.

    Rakesh SuriAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Long wait for even a simple response

    I attempted several inquiries before deciding to purchase the software and training, but the responsiveness was disappointing. Every time I reached out with a basic question about the onboarding process, the reply was delayed or not very clear. Despite multiple follow-ups, I ended up waiting days for answers that should have been straightforward. Questions about the database feature and dialer functionality went unanswered for too long. The lack of clarity in the sales communication made me feel like I was getting the runaround. Eventually, I decided not to proceed due to the frustration caused by the slow and unhelpful responses. It required more effort than should have been expected to get basic details, and the overall experience was discouraging.

    Kartik BagchiHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSoftware and access

    Database feature the only part that worked well

    I found the WFHI software to be quite disappointing compared to what I used before. The overall access and navigation felt less intuitive, making it harder to manage my daily tasks efficiently. The dialer had some lag, which interrupted calls at inconvenient moments, and the automatic updates introduced minor bugs that weren't immediately resolved. On the positive side, I thought the database feature was well-designed and easier to work with than my previous tool. It integrated nicely with my workflow and saved time organizing contacts. However, the training materials were generic and did not address the practical use cases I needed. Telephonic support was slow to respond, which added to frustration. Invoicing and payment processes were standard but not something to praise in this context. Unfortunately, the software as a whole did not meet my needs as well as I had hoped, with the database being the only worthwhile component.

    Suman AnandLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support thik hai par har ek ko suit nahi karega

    Maine soche the support system helpful hoga aur kisi bhi problem mein jaldi respond karega, mera ek part mein wahi hua aur dusra part thoda disappointing tha. Jo telephonic support thi, wo generally fast thi aur queries ko samajhne mein madad karti thi, par kabhi kabhi mujhe laga ki baar-baar repeat karna padta hai jo ki thoda frustrating tha. Agar aap easily samajh lete hain software ke workflow ko, toh shayad yeh support sahi lagegi. Lekin agar aapko detailed explanation chahiye ya zyada hand-holding, toh ho sakta hai ki aapko thoda patience dikhana pade. Mera experience average raha: sammulit roop se theek, par har kisi ke liye perfect nahi hai.

    Shalini ChackoJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSupport and communication

    the moment i got it was when the support stopped repeating basics

    So support at workfromhomeindia was good overall but there was definitely a bit of a wait sometimes which made things feel a bit slow. The first few calls involved quite a bit of repetition where I had to explain the same issue multiple times and it sometimes felt like the reps were reading from a script rather than really listening. But after the initial hiccups when I’d just signed up and was figuring out the dialer and database, things clicked better. After that, the support team seemed to really understand what I was facing and provided targeted help without the back and forth. The communication flow got much smoother once the reps and I were on the same page, which was nice because the delays and back-tracking could get frustrating. It wasn't perfect because at times I still had to wait to get through and repeat some basic info but compared to how it started, the experience definitely improved as I used the software more. I'd say it was a positive experience in the end, just took a bit of patience to get there.

    Maitri RautKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training se linked timings ne mera kaam asaan kar diya

    Mujhe jo sabse achha laga wo tha ki training sessions aur onboarding process meri working hours ke hisaab se perfectly fit baithta tha. Wo flexible times par available tha jisme maine apna schedule aasani se manage kiya. Iska matlab tha ki main bina interruption ke apna kaam aur training dono sahi se kar payi. Training modules well-paced the, jahan mujhe ek dam rush feel nahi hua aur unhein repeat karna bhi mumkin tha jab zarurat padti thi. Trainer log ne bhi mere sawaalon ka dhyan se jawab diya, jo meri understanding ko improve karne me madadgar raha. Ye flexibility meri personal routine ke saath itni achhi tarah sync ho gayi ki main actively training continue karti gayi bina stress ke. Agar time ki wajah se struggle hota toh shaayad mujhe zyada interruption face karna padta, lekin jo accessibility mili usne unique support ka ehsaas dilaya. Kabhi bhi lagta nahi tha ki main pace se peeche reh rahi hoon ya samajh nahi pa rahi hoon, jo ki ek badi baat thi mere liye. Trainer aur content dono ne easy samay par aane waale logon ko dhyan me rakh kar isi hisaab se sessions organise kiye.

    Amala TyagiLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Software toh theek thi, par access mein bahut dikkat thi

    Maine socha tha WFHI ka software try karungi, because remote workflows kaafi important hain mere liye. Lekin jo access mila, usmein problem thi. App baar-baar hang karta tha jab main dialer use kar rahi thi call karne ke liye. Training bhi start ki thi, par jab tak main onboarding complete karti, tab tak mujhe laga sab kuch complicated lag raha hai. Support ko call kiya, par wait zyada thi aur solutions slow mile. Database feature accha laga, par jab updates aaye, toh software freeze kar gaya. Payment process smooth tha, invoice clear thi, lekin software experience mujhe confident nahi bana paya. Main soch rahi thi ki training se help milegi, par jo challenges aaye unka koi acha hal nahi mila. Matlab software ki functions thodi unreliable lagi, aur onboarding bhi itni friendly nahi thi jitni main expect kar rahi thi. Thoda aur stable aur responsive system chahiye tha jo confidently kaam kar sake.

    Yasmin RaneChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Socha itna acha hoga, par kafi alag mila

    Mujhe laga tha WFHI ka software aur training kitna badhiya aur easy hoga, par jab sign-up kiya aur samajhna start kiya tab pata chala kaafi alag hai reality. Jo sales mein bataya gaya tha uss se thoda mismatch tha aur mujhe jyada khud se hi troubleshoot karna pada. Dialer thik tha par database feature ko samajhna thoda mushkil tha without additional guidance. Support se bat karte waqt bhi expectations thodi disappoint hui, kyunki jawab kabhi-kabhi slow milte the aur baar-baar repeat karna padta tha. Overall, jo socha tha us hisaab se experience nahi mila, thoda unexpected challenges the.

    Milind SalviAssam, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy