Long wait for even a simple response
I attempted several inquiries before deciding to purchase the software and training, but the responsiveness was disappointing. Every time I reached out with a basic question about the onboarding process, the reply was delayed or not very clear. Despite multiple follow-ups, I ended up waiting days for answers that should have been straightforward. Questions about the database feature and dialer functionality went unanswered for too long. The lack of clarity in the sales communication made me feel like I was getting the runaround. Eventually, I decided not to proceed due to the frustration caused by the slow and unhelpful responses. It required more effort than should have been expected to get basic details, and the overall experience was discouraging.