Frustrating billing experience throughout
The entire billing and payments process was unnecessarily complicated and left me needing further assistance multiple times. From the outset, the invoicing was unclear regarding due dates and payment methods, which caused confusion. I found the support a bit slow to reply when I sought clarification, which only added to my frustration. Given this, I anticipate I will need help again next time to get things right. The lack of straightforward instructions made me doubt whether the processes have been fully optimized for user convenience, and I hope adjustments are made in the future to prevent such difficulties for others.