Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,007 published WFHI Reviews.

2,89,602 of 3,86,007 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,360 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Setup stood out for its clear dialer integration

    My experience with the sales and pre-purchase steps was mostly self-driven, which suited me well since I like figuring things out myself. Right from signing up, I navigated through multiple dashboard features, tested how the calling tools interacted with the database, and checked out demo videos. The part that stood out was how easily I could integrate and test the dialer; it behaved exactly as promised without needing extra configuration. Though the invoicing and payment sections required a bit of time to fully understand, the user interface was intuitive overall. The onboarding and automatic updates came next, ensuring I was never left with outdated features. The only minor challenge was finding detailed info before purchase, but once inside the software, everything flowed smoothly. So the distinct highlight for me was definitely the dialer setup experience, which built my trust quickly.

    Mohit KanadeChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Not for those wanting quick answers without waiting

    My experience during the sales and onboarding process was frustrating mostly due to the repetition and waiting involved. I found myself having to repeat my questions multiple times as the team did not always give clear answers at first. The wait time for responses was longer than I expected, which slowed down my setup significantly. While the software itself had potential, the pre-purchase communication was not smooth. This might work for someone patient enough to deal with these delays, but if you prefer quick and clear assistance, this probably isn’t for you. I wish the onboarding was more streamlined and the sales process less repetitive to save time and effort. The twiddle time didn’t feel justified by the experience overall.

    Aarti BhatiaOdisha, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    The waiting was annoying but at least the final info helped

    Looking back on my pre-purchase experience with WFHI, there were definitely moments that felt slow because I had to wait quite a bit for certain clarifications. Every time I reached out for some detail about the database feature or about how the dialer integrates with the workflow, responses took time, and sometimes the same points were repeated multiple times before I could get what I needed. This redundancy made me wonder if there might be a quicker way to convey the information. However, when I finally got through, the explanations were thorough and helped me feel ready to move forward. The signing up and payment steps were better and moved along without too much delay, which balanced out some of the earlier waiting. In the end, the standout part was definitely the final clear guidance which helped me understand the product better than before.

    Mayank ChauhanManipur, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    kuch steps bilkul samajh nahi aayi, poora process ulta-pulta laga

    Main soch rahi thi ki signup ke baad sab kuch simple hoga, lekin process ka sequence itna ajeeb tha ki confuse bana diya. Pehle mujhe lag raha tha ke main ek clear flow mein hoon, par phir phir wahi cheezein repeat karwani padti thi bina kisi wajah ke. Sales process mein steps ko koi logical order mein nahi rakha gaya lagta hai, jisse har baar mujhe jaanch karni padti thi ki actually kya karna hai. Phone pe baat karte waqt bhi jo cheezein discuss hui thi, woh system pe update karte karte uljhan badh gayi. Invoice aur payment ke baad bhi jab main software use karne ke liye ready thi, toh kuch tools expected way se work nahi kar rahe the. Mujhe lagta hai ki agar steps ko logically organize kiya jaye toh zyada seamless experience milega. Aakhir mein main toh yeh hi kahungi ki agar tumhe waste time pasand nahi toh yeh product suit nahi karega. Kyunki mujhe baar baar repeat karna aur wait karna padha, jo frankly, kabhi khatam nahi hota lagta tha. Bhaichara samajh nahi aaya yaar!

    Sangeeta GargJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Jo onboarding me thoda hi easy raha

    Maine sales ke liye software lene decide kiya tha aur dekhna chahti thi ki software kitna user-friendly hai. Overall, mujhe lagta hai ki software ne mera kaam achieve karne me kaafi madad ki, lekin onboarding ke dauran kuch cheezein khud se hi samajhni padi. Jo dashboard aur calling tools hain, wo kaafi effective hain aur training sessions bhi Helpful the, par shayad thoda aur smooth onboarding experience provide kar sakte the. Kuch features ke bare me mujhe company ki taraf se pehle clear nahi bataya gaya tha, jiski wajah se mujhe thoda waqt lagakar setup khud karna pada. Lekin jab se setup complete hua, tab software ka daily use kafi straightforward tha. Automatic updates ne mere liye nayi features lana asaan banaya, par initial phase me confusion bhi thoda hua. Payment aur sign-up process thoda complex tha initially, par support team ne timely response diya. Overall, main satisfied hoon, bas onboarding me thoda aur guide karna chahiye tha.

    Swati DasguptaGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Honestly, software aise hi chalta hai roz, kabhi theek kabhi thoda slow

    Maine WFHI ke sales process ke baad software ko daily use mein liya hai aur sach kahun toh kabhi kabhi system slow lagta hai. Dialer tools properly kaam karte hain, lekin jab ek hafta tak continuously chalaya, toh kuch baar call connection mein late response mila. Database feature mostly acha kaam karta hai, par occasional glitches dekhe maine. Training sessions start mein theek lage, par repeat karna pada kuch cheezein samajhne ke liye. Onboarding process mein bhi thodi problem thi jab payment aur invoicing ka time aaya. Overall, software chal raha hai par day-to-day experience mein kuch ups and downs hain. Support team se baat karne par solutions milte hain, par wo immediate nahi hote. Agar doston ko bataun toh kahunga software chalata hai, magar perfect nahi hai abhi.

    Atul JaiswalGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    The good and bad sides compared

    Looking back at my experience with WFHI’s sales and pre-purchase process compared to other tools I had used, I see a balance of positives and negatives. The signing up was straightforward and the invoicing transparent, which I appreciated over previous setups that felt murky about payment details. Additionally, the automatic updates happened quietly in the background, which was a relief from other platforms where updates caused interruptions. However, the initial pre-purchase interactions felt a bit rushed and impersonal in comparison. The demo of the calling tools showed promise but didn’t fully capture how it would feel in day-to-day use. Also, the training provided was decent but lacked some depth I had hoped for based on earlier experiences elsewhere. On the positive side, the database feature integrated well and seemed built to support real workflows without too much tweaking. That part felt familiar and reliable. Yet, there were moments when contacting support for clarifications took longer than expected and left me unsure if my concerns were fully understood. It’s a mixed picture, then: some practical features are definitely improvements over what I had before, but in terms of human interaction and training depth, there is room for growth. Overall, I feel the experience has positives worth considering, balanced by small shortcomings that could influence future decisions.

    Aneesh WadekarRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Pre-purchase experience was helpful par kuch cheezen self-work karni padi

    Pehle toh booking ke process during sales thoda confusing laga tha, kyunki mujhe apne hisaab se thoda research karna pada ki kaunsa package mujhe suit karega. Liaison toh simple tha, agents ne basic info di but complex queries ke answers mostly mujhe khud social media FAQs aur software trials se ekatha karni padhi. Training ke parts clear the, lekin onboarding mein kuch cheezein jaisi ki dialer settings aur database integration thoda unclear rahi, jinke liye mujhe trial-error karna pada. Lekin sign-up aur invoicing process bilkul straightforward tha, jo ki relief tha because mujhe payment ke time confusion nahi hui. Overall though, customer support was quick to respond once maine apne concerns share kiye, par tha ye lagta ki agar thoda aur detailed guidance diya jata pehle se toh better hota. Main basically khud jyada dependent thi apni samajh pe but system ki capabilities achhi laga. Toh achha experience tha but thoda aur help milti toh perfect hota.

    Jaya KurupNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Starting off took more time and effort than I expected

    I found the sales and pre-purchase experience a bit prolonged, which affected how quickly I could get going with the software and training. The sign-up process itself was standard, but the onboarding felt slow as some of the setup steps required clarifications from support. I had initially hoped to begin working with the calling tools and database soon after paying, but the waiting for invoicing and instruction confirmations introduced delays. Not to say the overall process was bad, as the interface and training content were ultimately solid, but the time it took to get through the early stages was longer than anticipated. I do have a minor reservation about how initial queries were handled; a smoother start would have raised my confidence sooner.

    Revathi BhaveMeghalaya, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    could find most things but some zaruri info missing

    I was looking for software that has both database and dialer features and mostly it was easy to find these options on the portal. The sign-up process was simple and the invoices came on time without much hassle which helped me keep track of payments. Training was available but I felt it could have been more detailed especially about how the automatic updates affect the software functioning. Also, the section about support options was there but it didn’t clearly mention things like telephonic support availability or priority assistance timelines. I tried exploring the database feature but found some functions hard to locate, plus there could be better tips for troubleshooting common problems. The calling tools worked well but some aspects of setting up the dialer were not very intuitive for a beginner and needed additional help. Overall, while the basic information was easy to find and the payment process was straightforward, I think a few important bits of info about ongoing support and update management were missing. This would have helped me feel more confident using the software independently.

    Aruna KapadiaUttarakhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy