Pre-purchase experience was helpful par kuch cheezen self-work karni padi
Pehle toh booking ke process during sales thoda confusing laga tha, kyunki mujhe apne hisaab se thoda research karna pada ki kaunsa package mujhe suit karega. Liaison toh simple tha, agents ne basic info di but complex queries ke answers mostly mujhe khud social media FAQs aur software trials se ekatha karni padhi. Training ke parts clear the, lekin onboarding mein kuch cheezein jaisi ki dialer settings aur database integration thoda unclear rahi, jinke liye mujhe trial-error karna pada. Lekin sign-up aur invoicing process bilkul straightforward tha, jo ki relief tha because mujhe payment ke time confusion nahi hui. Overall though, customer support was quick to respond once maine apne concerns share kiye, par tha ye lagta ki agar thoda aur detailed guidance diya jata pehle se toh better hota. Main basically khud jyada dependent thi apni samajh pe but system ki capabilities achhi laga. Toh achha experience tha but thoda aur help milti toh perfect hota.