kuch steps bilkul samajh nahi aayi, poora process ulta-pulta laga
Main soch rahi thi ki signup ke baad sab kuch simple hoga, lekin process ka sequence itna ajeeb tha ki confuse bana diya. Pehle mujhe lag raha tha ke main ek clear flow mein hoon, par phir phir wahi cheezein repeat karwani padti thi bina kisi wajah ke. Sales process mein steps ko koi logical order mein nahi rakha gaya lagta hai, jisse har baar mujhe jaanch karni padti thi ki actually kya karna hai. Phone pe baat karte waqt bhi jo cheezein discuss hui thi, woh system pe update karte karte uljhan badh gayi. Invoice aur payment ke baad bhi jab main software use karne ke liye ready thi, toh kuch tools expected way se work nahi kar rahe the. Mujhe lagta hai ki agar steps ko logically organize kiya jaye toh zyada seamless experience milega. Aakhir mein main toh yeh hi kahungi ki agar tumhe waste time pasand nahi toh yeh product suit nahi karega. Kyunki mujhe baar baar repeat karna aur wait karna padha, jo frankly, kabhi khatam nahi hota lagta tha. Bhaichara samajh nahi aaya yaar!