The waiting was annoying but at least the final info helped
Looking back on my pre-purchase experience with WFHI, there were definitely moments that felt slow because I had to wait quite a bit for certain clarifications. Every time I reached out for some detail about the database feature or about how the dialer integrates with the workflow, responses took time, and sometimes the same points were repeated multiple times before I could get what I needed. This redundancy made me wonder if there might be a quicker way to convey the information. However, when I finally got through, the explanations were thorough and helped me feel ready to move forward. The signing up and payment steps were better and moved along without too much delay, which balanced out some of the earlier waiting. In the end, the standout part was definitely the final clear guidance which helped me understand the product better than before.